nRiTeCh
Skilled
Update... Inside items are intact, kudos to the shipper/seller for careful packaging!
Courier Service Feedback
- Thread starter Shripad
- Start date
get a wooden box made for it and ship it in a corrugated box.
Are they not taking it because the destination is Ukraine? Some years back I had sent Nixie tubes to a friend in France through DHL. It needs to be very well packed but not sure if shipping is being accepted now due to it's extremely fragile nature.
Yes, DHL/BlueDart/Fedex/Delhivery are not accepting the package because of the Russian invasion.
MrdK
Disciple
Dtdc is behavinng strange recently. I always relied on dtdc but during my last few packages end up slow to deliver when it reaches near to destination. It took more than a week and a half to deliver from kerala to delhi. I had other shipments too in that week and every single one of them required my enquiry and some calls to different franchisy to make sure safe delivery. That recipient in delhi told me to use delhivery first but i insisted to use dtdc because of my trust. The same person returned my packahe through delhivery and it reached me within 4 days. Hevwas laughing at me for my trust in dtdc.
nRiTeCh
Skilled
They were charging me 4-5k for shipping a 400bucks 1kg cabinet..
rkkaranrk
Skilled
Its the volumetric weight and not the actual weight of the cabinet. Still 4/5k is way to much, Btw What was the size of the cabinet?
Did u asked them for the price breakup how they calculated it.
Yes, they said they only allow packages of minimum 5 KGs, and it costs 800 for that.
rkkaranrk
Skilled
That's not correct. Just for record one can book the parcel using DTDC app, App have an option for dimension and weight. Price for the shipment is calculated accordingly.
I did that eventually, charged 160 for courier and 100 for pickup.
Bluedart - Expensive but very fast and good service. Even rural branches are lightning fast.
DTDC - Expensive, slow, unreliable. It they decide not to deliver then you cannot do anything, you cannot even go to their office and collect. No one will answer your query. DTDC is such a disgrace that sometimes they RTO the parcel the moment they receive it and don't even call and ask if a customer wants to collect himself. These jokers work like govt office, if you are lucky then you can receive a somewhat big packet from one corner of India to another in just 3 days and if you are unlucky then it may take 10 days.
For example, suppose a parcel reaches nearby branch on Saturday afternoon. They won't even prepare paperwork for it, Sunday is holiday. On monday paperwork will be done and Tuesday it will be delivered. That is worse than a Sarkari office. But if it reaches Monday morning then it will be delivered on Tuesday.
Delhivery - Pretty good for the price, nothing can beat it for heavy parcels. Sometimes a bit slow especially in cities but they don't RTO like DTDC.
Delhivery is understaffed, underpaid and overworked that's why they are strained especially in cities.
India post - Very good for small and medium packets. You know where the parcel is and you can collect yourself so that's a plus. Your parcel does not get stuck like DTDC and Delhivery.
Sometimes they throw packets from first floor so use carefully especially in cities.
DTDC - Expensive, slow, unreliable. It they decide not to deliver then you cannot do anything, you cannot even go to their office and collect. No one will answer your query. DTDC is such a disgrace that sometimes they RTO the parcel the moment they receive it and don't even call and ask if a customer wants to collect himself. These jokers work like govt office, if you are lucky then you can receive a somewhat big packet from one corner of India to another in just 3 days and if you are unlucky then it may take 10 days.
For example, suppose a parcel reaches nearby branch on Saturday afternoon. They won't even prepare paperwork for it, Sunday is holiday. On monday paperwork will be done and Tuesday it will be delivered. That is worse than a Sarkari office. But if it reaches Monday morning then it will be delivered on Tuesday.
Delhivery - Pretty good for the price, nothing can beat it for heavy parcels. Sometimes a bit slow especially in cities but they don't RTO like DTDC.
Delhivery is understaffed, underpaid and overworked that's why they are strained especially in cities.
India post - Very good for small and medium packets. You know where the parcel is and you can collect yourself so that's a plus. Your parcel does not get stuck like DTDC and Delhivery.
Sometimes they throw packets from first floor so use carefully especially in cities.
alekhkhanna
Skilled
I am in Noida and I'll swap the reviews for DTDC and Blue Dart. BD is just atrocious where I live. They don't even ring bell. They call. And God forbid if you don't pick up in one ring, your parcel is a goner unless you go to the parcel tracking page and reschedule the delivery. Just absolutely suck ass. If someone sends stuff via BD to me, I just assume I won't get it or get it late.
DTDC where I live is absolutely amazing. Quick deliveries.
Jee
Recruit
St courier:
Long story short, I was supposed to receive an amazon echo from my company's gift partner but they didn't feel the need to inform me anything about it. Contacted them after 3 months and was informed it was already delivered but never got it. Checked the tracking number they shared and found an attached proof with a signature that isn't mine or any of my roommates. Tried contacting the courier for about 3 weeks on email but was ghosted every time, Calls never went through and when it finally did after a week or trying they basically refused to take responsibility and said records are deleted within a month even though its their fault for not investigating in time.
So in the end, lost the package and was ghosted by them constantly. Absolutely awful customer care.
Long story short, I was supposed to receive an amazon echo from my company's gift partner but they didn't feel the need to inform me anything about it. Contacted them after 3 months and was informed it was already delivered but never got it. Checked the tracking number they shared and found an attached proof with a signature that isn't mine or any of my roommates. Tried contacting the courier for about 3 weeks on email but was ghosted every time, Calls never went through and when it finally did after a week or trying they basically refused to take responsibility and said records are deleted within a month even though its their fault for not investigating in time.
So in the end, lost the package and was ghosted by them constantly. Absolutely awful customer care.
BullettuPaandi
Disciple
I guess it varies depending on available infrastructure and load. Since it's speed post, it is most likely by train; and not air since it's not from a metro city.