mediahome.in
Contributor
^ hi , yes my inbox is full clearing it. People can mail me on admin@mediahome.in for their replacements. there are 4 pcs that i have managed.
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I never asked you to ship it back to me at your costs buddy. all i said is i can either refund u 250 bucks if u choose to keep these. or else i can replace. Incase you want the second option all you need to do is pack your goods and keep it in my name. a courier person will come pick it up and i will have a new one sent from here . A simple RMA process like WD. all you need to do is mail me on admin@mediahome.in with name address phone number for pickup and the goods will be picked up and new will be sent to you. Kindly note guys am gonna be out till sunday. from tomorrow morning and am sending replacement to all my previously customers who mail me their shipping address on monday it self when am back. hope that resolves the issues. vinay i would have surely offered you 500 rs discount had i been getting itvinayaga said:I understand that you were cheated, but we are in a bigger mess as customers.
The courier guys are asking for a fortune to ship this back to you as it is a big box. And you are offering a meager 250 bucks as refund. If I had to pay 1600 (Rs 1850 that I paid on ebay minus the 250 refund) for a single slot one, I would have bought a good Masskool from KMD instead of this chinese make.
I have had pleasant experience(s) with you in the past, but this offer does not sound right to me any way I look at it. By offering Rs 250 as refund, you are trying to only look at your side of the story and protecting your profits, not looking at our situation where we have something we do not want and have to pay a good amount of shipping just to get it replaced.
All in all, the deal has soured big time and I still think a refund of 500 rupees would have been fair to all (After all you would also need to ship the replacement again to me if I choose to send this back).