I spoke to an old alumni from my college who is now a dealer on eBay. He has 120 or some ratings, all 100%. He told me all about the ebay trading system. He has 100% feedback till now and is hell bent on maintaining it.
He told me all about how eBay doesn't listen to the seller's point of view. At all. And he also told me that community courts don't always fall in favor of the seller. Of course, there might be 5 cases in a 100 where they voted in favor of the bad guy, but it is a whole lot better than trying to get your money back from a seller who has no accountability at all.
He told me one sale where he sold something worth Rs. 750 to some lady in Bangalore(He is based in Mumbai). After a few days, he notices that she left him negative feedback with a message "Freebies mentioned not given". Apparently, eBay had some offer that time wherein they were giving freebies with a purchase. The small font read something like "For purchases of Rs 2000 and more". She obviously didn't read that and could not fathom how eBay and a seller could work separately. She refused to help him to remove the rating.
He went to eBay and explained to them. They said that they understood the case and sympathized with him, but were helpless since the users gave the rating and only a community court verdict could help him. Finally, he got the -ve rating removed.
There are bad apples in every lot. However, with the recent changes in eBay and so much accountability, I wouldn't mind spending Rs 100-500 more just for the peace of mind.
@Sandy - This is bound to happen. IIRC, there was a case here where a TE member had ordered for IEMs but got tea bags instead. Since he had "received" the package, it is difficult to prove otherwise. Since you had accepted the package, it's the same issue here.
He told me all about how eBay doesn't listen to the seller's point of view. At all. And he also told me that community courts don't always fall in favor of the seller. Of course, there might be 5 cases in a 100 where they voted in favor of the bad guy, but it is a whole lot better than trying to get your money back from a seller who has no accountability at all.
He told me one sale where he sold something worth Rs. 750 to some lady in Bangalore(He is based in Mumbai). After a few days, he notices that she left him negative feedback with a message "Freebies mentioned not given". Apparently, eBay had some offer that time wherein they were giving freebies with a purchase. The small font read something like "For purchases of Rs 2000 and more". She obviously didn't read that and could not fathom how eBay and a seller could work separately. She refused to help him to remove the rating.
He went to eBay and explained to them. They said that they understood the case and sympathized with him, but were helpless since the users gave the rating and only a community court verdict could help him. Finally, he got the -ve rating removed.
There are bad apples in every lot. However, with the recent changes in eBay and so much accountability, I wouldn't mind spending Rs 100-500 more just for the peace of mind.
@Sandy - This is bound to happen. IIRC, there was a case here where a TE member had ordered for IEMs but got tea bags instead. Since he had "received" the package, it is difficult to prove otherwise. Since you had accepted the package, it's the same issue here.
