ok thanks ! i cancelled my order yesterday after posting here....even after 6-7 days of emailing them documents for verification, those buggers were saying they didnt get any email....this was too much for me......also, its been 13 days since they didnt respond to my payment/order, and my bank's credit card CC service representative told me another 7 days of inactivity, and you will get your amount back in your account. i thought its ideal time to cancel the order, and did so. bigadda, you are a big 'gadda' !