Storage Solutions External HDD unable to show on my computer


Dr. House

Member
Disciple
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@nRiTeCh
See this is the status after 11 hr and 30min of scanning on stellar. Should I keep doing or turn off the laptop and remove to drive.
 

nRiTeCh

Well-Known Member
Veteran
If no tool recognizes any partitions, then seems no luck moving further wasting time. It seems to be gone entirely..
Btw did get data back displayed any earlier partitions? Coz thats the only tool which can scan deep down south and display all shit irrespective of recovery.
Whats you loc btw?
 

Dr. House

Member
Disciple
If no tool recognizes any partitions, then seems no luck moving further wasting time. It seems to be gone entirely..
Btw did get data back displayed any earlier partitions? Coz thats the only tool which can scan deep down south and display all shit irrespective of recovery.
Whats you loc btw?


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After 17 Hours 0%. I aborted it now.
There was one and only partition in HDD that came from Seagate. External HDD didn't show up in my computer a bit since it has having issue. There is not a single file visible as you can see 0% in image.

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So, here is the thing. I called seagate customer care and told every problem. They said you need to send this hard dirve to recovery centre of Netherlands. It's free by seagate from pickup to delivery. They will recover my data in 45-60 days and fix the hard disk. But the things is when it will ship to India. I need to pay 2-5k INR duty charges for that. Also they will provide an another hard drive from Chennai centre along with fixed backed to normal drive. Should I proceed? Is it safe to handle them to recover?
 
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nRiTeCh

Well-Known Member
Veteran
View attachment 89947

After 17 Hours 0%. I aborted it now.
There was one and only partition in HDD that came from Seagate. External HDD didn't show up in my computer a bit since it has having issue. There is not a single file visible as you can see 0% in image.

Post automatically merged:

So, here is the thing. I called seagate customer care and told every problem. They said you need to send this hard dirve to recovery centre of Netherlands. It's free by seagate from pickup to delivery. They will recover my data in 45-60 days and fix the hard disk. But the things is when it will ship to India. I need to pay 2-5k INR duty charges for that. Also they will provide an another hard drive from Chennai centre along with fixed backed to normal drive. Should I proceed? Is it safe to handle them to recover?
Woah If they are ready to recover lost data for FREE!!! definitely go for it. If you are getting FREE replacement cum free recovery. But only if your data was that dearer. Your call...
As far duty charges I doubt you have to pay any as it should be handled by Seagate just like Seasonic and Cooler masters. Still ask them again. Also, I think you have to ship your drive to Chennai to further forward it to Netherlands.
Also, ask why cant they do the recovery locally here in Chennai.
 

Dr. House

Member
Disciple
Woah If they are ready to recover lost data for FREE!!! definitely go for it. If you are getting FREE replacement cum free recovery. But only if your data was that dearer. Your call...
As far duty charges I doubt you have to pay any as it should be handled by Seagate just like Seasonic and Cooler masters. Still ask them again. Also, I think you have to ship your drive to Chennai to further forward it to Netherlands.
Also, ask why cant they do the recovery locally here in Chennai.
They said they only have one recovery centre in the world and that is in Netherlands. He said you don't need to pay anything but duty charges that would be 2000-5000 rupees depending on them. I am skeptical about it.
 

Julian

om nom nom
Veteran
Unlike what these crooks in "data recovery" companies in India say, you can't really do platter level recovery in anything but a clean room. Yeah the hot steamy shower in the bathroom tricks will work for all of ten minutes.

Then again, every recovery doesn't involve directly accessing the platters or even having to open the drive. But once opened its as good as toast even if you manage to get data off it. And helium drives I'm not sure even the official Seagate center can handle.
 

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