Flipkart - Feedback Thread
- Thread starter src2206
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Aces170
ex-Mod
Re: Flipkart.com- has any one used it?
But so is the case for American sites, I have worked in CC years back, and there was an Amazon tech support team in our office
Customer Supports are encouraged to follow a certain pre-determined answers. Flipkart's CC may not be technically sound, but they are courteous and wont hang up on you. I cannot say the same about other Indian sites..
But so is the case for American sites, I have worked in CC years back, and there was an Amazon tech support team in our office
Customer Supports are encouraged to follow a certain pre-determined answers. Flipkart's CC may not be technically sound, but they are courteous and wont hang up on you. I cannot say the same about other Indian sites..
deepakvrao
Adept
Re: Flipkart.com- has any one used it?
Another vote for FK. Ordered 3 separate items over the last 10 days, and all were delivered by 1pm the day after I ordered. Great site.
Another vote for FK. Ordered 3 separate items over the last 10 days, and all were delivered by 1pm the day after I ordered. Great site.
alekhkhanna
Skilled
Re: Flipkart.com- has any one used it?
+1. Very courteous.Aces170 said:
You get the same service whether it's priced at 50 bucks or 50k.src2206 said:
Roxtin
Skilled
Re: Flipkart.com- has any one used it?
While ordering my copies of BF3 the gateway error resulted in 3k being deducted from my CC but a failed transaction. Flipkart CC was courteous to check with their dept looking after payment gateway and acknowledging the payment. Moreover they even refunded my money as I asked them to cancel my order
While ordering my copies of BF3 the gateway error resulted in 3k being deducted from my CC but a failed transaction. Flipkart CC was courteous to check with their dept looking after payment gateway and acknowledging the payment. Moreover they even refunded my money as I asked them to cancel my order
Re: Flipkart.com- has any one used it?
I have ordered some books and a Philips Trimmer from flipkart and i found their service pretty good...
Delivery was fast and the packing was just great...
I would definately recommend flipkart maybe not for phones or expensive/huge electronic items but certainly for small stuff as i prefer buying such items locally after being checkout properly by me....
I have ordered some books and a Philips Trimmer from flipkart and i found their service pretty good...
Delivery was fast and the packing was just great...
I would definately recommend flipkart maybe not for phones or expensive/huge electronic items but certainly for small stuff as i prefer buying such items locally after being checkout properly by me....
aman.pitbull
Skilled
Re: Flipkart.com- has any one used it?
Flipkart is really good both in terms of prices and customer service. Apart from that they offer a huge variety of everything !!!
I prefer shopping from Flipkart then going to a Local dukan wala (who'll try to fool you on every instance possible and talk back like he owns the market).
Flipkart is really good both in terms of prices and customer service. Apart from that they offer a huge variety of everything !!!
I prefer shopping from Flipkart then going to a Local dukan wala (who'll try to fool you on every instance possible and talk back like he owns the market).
dennis_nail
Adept
Re: Flipkart.com- has any one used it?
No doubt Flipkart is great. My experience in a couple of orders has been very good. They also provide EMI facility which is a boon if you plan to buy expensive items like laptop, but do not have enough funds at hand to pay for it upfront. But the real test of any business is how they handle the situation when things don't go well e.g. wrong or defective items shipped. Any one has experience with Flipkart regarding that?
No doubt Flipkart is great. My experience in a couple of orders has been very good. They also provide EMI facility which is a boon if you plan to buy expensive items like laptop, but do not have enough funds at hand to pay for it upfront. But the real test of any business is how they handle the situation when things don't go well e.g. wrong or defective items shipped. Any one has experience with Flipkart regarding that?
thirumalkumaran
Adept
Re: Flipkart.com- has any one used it?
What does he reside near forum mall, koramangla? I think their office is there, so chances are high...
RVK2488 said:
What does he reside near forum mall, koramangla? I think their office is there, so chances are high...
Re: Flipkart.com- has any one used it?
Flipkart is one of the best online shopping websites today. Moreover, it provides cash-on-delivery option for products priced upto Rs. 40000 :S which is mind blowing. And they have this for almost any product. One policy even Flipkart follows is that in India, online shopping has just gained some momentum in the past few years. And even they realize that it is difficult for people to suddenly become comfortable in that kind of environment .. trust issues, late deliveries, scams... etc.. that is the only reason Flipkart has introduced cash on delivery on every product. So the question of trust is put away and users can order stuff without having to worry about authenticity issues. if you think the product is not genuine or that you've been cheated, simply refuse to accept and pay for the package.
Moreover, you may also find a few negative comments ... these are comprised of users who might have had some bad experiences.. but there can be a few ups and downs in any company. .. one thing is for sure that if you do land in some problem, Flipkart will try to help you out and give a satisfactory resolution..
Flipkart is one of the best online shopping websites today. Moreover, it provides cash-on-delivery option for products priced upto Rs. 40000 :S which is mind blowing. And they have this for almost any product. One policy even Flipkart follows is that in India, online shopping has just gained some momentum in the past few years. And even they realize that it is difficult for people to suddenly become comfortable in that kind of environment .. trust issues, late deliveries, scams... etc.. that is the only reason Flipkart has introduced cash on delivery on every product. So the question of trust is put away and users can order stuff without having to worry about authenticity issues. if you think the product is not genuine or that you've been cheated, simply refuse to accept and pay for the package.
Moreover, you may also find a few negative comments ... these are comprised of users who might have had some bad experiences.. but there can be a few ups and downs in any company. .. one thing is for sure that if you do land in some problem, Flipkart will try to help you out and give a satisfactory resolution..