Guys, anyone have ideas about this sites Customer service. I tried 100rs recharge and though I got confirmations, recharge is still pending. I have raised a ticket but wud like to know what kind of hoops do they make us jump through.
Freerecharge.in
- Thread starter sharktale1212
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It may take some time for the recharge, I did one a month and half back, it took almost 3 hours for the recharge to come.
Got a reply from them that it was a technical issue and have raised to telecom operator. It will take 1-2 days for their reply and then they will issue the refund once confirmed. So I guess nothing to do except wait for sometime.
Been 7 working days and yet to see a refund. Goes to show Indian sites are not really reliable when it comes to refunds.
Amazing thing is: They issued a refund exactly at the same time I raised a service request. 7 days for issuing a refund and then credit will take another 3-7 days. 10-14 days for a refund, pathetic website. Thankfully loss is not much but I wont be using them ever again.
Well they dint really refund me. I had to post on their FB wall. Once again they told me 7 days for refund (on top of already 7 gone). Finally got the refund after 15 days of recharge. This is some service to customers.
Hey dont worry. From my personal experience, I had once recharged for 125rs. I got the balance immediately
Freecharge is good. Didn't have any issues with them. If the ticket doesn't work, try sending them a mail or call them up.
http://www.freecharg.../contact-us.php
http://support.freecharge.in/
Freecharge ph no. 022-28293100.
http://www.freecharg.../contact-us.php
http://support.freecharge.in/
Freecharge ph no. 022-28293100.
The Sauron
Forerunner
Once I had failed recharge of amount 110rs with freecharge.in, refund almost took one & half month without any followup's. Being a tiny amount I was not worried at all.
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