Market Feedback Got Faulty Item from asheet - Whats the solution?

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Guys....

Lets not jump just because buyer is not happy with the deal.

I had been on PM with this guy & was responding to him as & when I get time.

ALso I told him that my home PC is online all the time but I am not sitting in front of it so you can expect delay in reponse or SMS me. I had shared my cell no with Darksmith. Also the orig shipping packet had my address & contact nos. Infact, darksmart shipped back the mp3 player in my packing with my address already printed. So I am not sure why he was calling courier for something which was in front of him all these days.

Now for the deal details.

I had shipped the product to him & share the courier details & my contact nos. I rxd a call from him after 10-12 days that he hasn't rxd it. Reason given to me was - he is mostly on travel. I lodged a complaint with Prof & then I rxd a confirmation from this guy that he has rxd the package with some damage but he is Ok with it. (Pl chk his PMs to this effect).

The mp3 player comes with a USB cable to charge from PC/Laptop. I still shipped a Motorola Charger so that he can use it wout PC also.

He was not sure how to use mp3 player. SO I gave him the OEM link to download the detailed manual. But somehow he is not able to use the same & was always complaining of poor performance.

I told him that mp3 player is working fime & has a playback time of more than 4 hrs but he was not happy.

Howeverdarksmart chose to ship back the mp3 player. I checked & found that his complaint is totally baseless & there is nothing wrong with the player. Infact, on rxpt, I played it with headset attached & could get a playback time of over 4 hrs & still it was playing.

When I reported my findings to darksmart, he claimed that he never loaded any songs on it neither could play it ( it is all on PM so you can verify it).

If darksmart doesn't have a clue to use a device, am I at fault as a seller? I have sold many items on this forum but tell me one buyer who had a problem with my sale??? & that too for a paltry Rs 600.

I have told darksmart post chking the mp3 player that I will ship it back once he pays me reshipping charges as there is nothing working with the product.

[font=comic sans ms,cursive]Lastly, I was not even aware that darksmart is running a thread here with his sobbing story. He never shared this with me else I would have responded here rather than on PMs.[/font]

I have told darksmart to get his goods by 10 March post which I am not responsble for his ware. I never offered any warranty or return on my sales to darksmart. SO I am keeping his item in safe custody. Post 10 March, he will also have to pay holding charges.

Thanks

Here is the PM exchange file.........

Pl note that I was always helpful to him & was trying to help in getting a closure...
 

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@ Asheet - Shipping Charges..Holding Charges..next what..recieving charges,packing charges,charges for ink used,charges for tape,wrapper etc...For god's sake,have some decency.

Let me clear it up..

You told me its packed in steel round box,do you call paper wrapper a steel??

Then you say all items are in well working condition..Do you call a broken armband,broken earphone and a mp3 player with no battery back up a well working condition.As I said in pm also,I could have compromised with broken earphone and armband but the mp3 player is not holding charge,no matter how recharge the battery(via adapter or USB).

Everybody is watching the pics of mp3 player here..I wonder how a device cannot perform with me but starts working when it reaches to you..And please do not say that I don't know how to operate it..At least I know,how to turn it on and that thing cannot hold the charge even for few minutes.

Sorry Asheet,I can pay you any more charges (packing,opening,writing,holding or whatever) for this crap..

Also other memebers ,kindly check the difference between dates of his replies.

^^ Its not about a question of Rs 600 alone.

Attitude and nature with which deals are completed/struck is important. I wouldnt want a single rupee of mine to be going down the drain.

I can upload the call conversation between me and Asheet and then you will come to know his real Attitude..

I am pretty sure your money is gone. I have personally dealt with this guy and he wouldn't give a damn once his product is sold. The fact that he is not replying here proves it. Dont remember the flat number but he lives in Jalvayu Vihar, hirananadani, Powai, Mumbai. I visited his place about 2 years back.

#mr.asheet. hone your negotiating skills here in the open rather than talking in PM's. Come on clear your name. In your age, people become more charitable types.

#darksmart, im pretty sure he isnt going to reply here. Leave a negative feedback and learn from this experience.

Hmmm..Thanks.I will take care of things which other memebers have told me about buying from classifieds.its not about 600rs but the thing is I am feeling being cheated.And thank god,I was about to buy a bluetooth headset also from him,but m saved.
 
[font=lucida sans unicode,lucida grande,sans-serif] @Darksmart - Like I stated earlier, there is nothing wrong with mp3 player. You are not able to use it the way it is to be used. That doesn't make my product bad.[/font]

[font=lucida sans unicode,lucida grande,sans-serif]SO If you want it back, Pl pay shipping else forget it. [/font]

[font=lucida sans unicode,lucida grande,sans-serif]I am not going to respond to any of your posts here or your PMs unless it related to reshipment.[/font][font=lucida sans unicode,lucida grande,sans-serif] [/font]

[font=lucida sans unicode,lucida grande,sans-serif]Thanks for your time & efforts.[/font]
 
^ You still havent replied about the steel case, the broken stuff.

Quite frankly, the holding charges sounded as ridiculous as it could have been. Add to that the attitude of not responding unless its about what interests you seems more like 'My way or the highway' attitude. None of this ll strengthen your side of the story.

@darksmart

upload the call conversations
 
[font=lucida sans unicode,lucida grande,sans-serif]@Darksmart - Like I stated earlier, there is nothing wrong with mp3 player. You are not able to use it the way it is to be used. That doesn't make my product bad.[/font]

[font=lucida sans unicode,lucida grande,sans-serif]SO If you want it back, Pl pay shipping else forget it. [/font]

[font=lucida sans unicode,lucida grande,sans-serif]I am not going to respond to any of your posts here or your PMs unless it related to reshipment.[/font][font=lucida sans unicode,lucida grande,sans-serif] [/font]

[font=lucida sans unicode,lucida grande,sans-serif]Thanks for your time & efforts.[/font]

"You are not able to use it the way it is to be used."

The MP3 player is not able to retain the charge, now what can he do about it, press the battery hard or buy new one ?
 
#Darksmart: Do you want me to check whether that player is working fine, as asheet is saying??

If yes, then I can personally meet asheet, coz I stay in Vikhroli and my uncle Cdr.Bhagwat stays in Jalvayu Vihar...
 
I think it wil be really good if you do that , cause if the battery cant even retain the charge for 4 hours than whats use of a portable mp3 player. I used to rue my clip+ giving me 10 hrs :/
 
Here is the call conversation in which I am discussing the problem with Asheet.[attachment=11925:Outgoing_2012_1_24_20_41_15.mp3]

and here is the second conversation in which I am discussing the reply regarding address,and he is claiming that He has not recieved any of my PM(but my pms can be checked from the conversation archive that I uploaded eralier)

[attachment=11926:Outgoing_2012_2_2_18_54_27.mp3]
 

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Seems like #Asheet want to get rid of this product and he did... He himself mentions that it's not his product anymore... Not welcomed such behavior here at TE..
 
Finally Asheet has pmed me and agreed to refund the Rs. 450 out of 600(deducting rest 150 as shipping charges) as he has got another buyer for the same mp3 player..
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I have pmed him my account details..Waiting for refund..

#Darksmart: Do you want me to check whether that player is working fine, as asheet is saying??

If yes, then I can personally meet asheet, coz I stay in Vikhroli and my uncle Cdr.Bhagwat stays in Jalvayu Vihar...

Sure..and post your review for the mp3 player here..But he has got another buyer for it..
 
yeah thats fine , but still get mp3 player checked to see whether it is actually working at his end or not.
 
@darksmart - Enough of this loose talk here. 10 wise & blind men trying to tell you abt my mp3 works but in reality only me & you have seen it work. I want you to get my mp3 player tested by your rep. Once he confirms the working, you have to post an apology here and delete this thread. Also then you need to pay shipping to take delivery of mp3 player.
 
^^

I think, someone should do that. Either this is a bluff or the buyer is at fault.

Still, whats the use of a mp3 player with 4 hrs of playback?.
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if the mp3 player does hold-up the charge the buyer should give an open apology(and the seller should have the liberty to take back the product or not)..

else asheet should pay the entire 600 bucks(not deducting the shipping coz he didnt play it fair)

just being neutral guy..not favoring either

someone from te should go and personally check coz its a question of personal intergrity now
 
Then i request chiragthakur to check it..Asheet,please decide a time and post over here..

Ask him the time and day and notify me, if he wants to let me check his MP3 player..

He will post a time over here..Please go and check and please give an honest review of the mp3 player..
 
@darksmart - Enough of this loose talk here. 10 wise & blind men trying to tell you abt my mp3 works but in reality only me & you have seen it work. I want you to get my mp3 player tested by your rep. Once he confirms the working, you have to post an apology here and delete this thread. Also then you need to pay shipping to take delivery of mp3 player.

[font=times new roman,times,serif]Loose talk???Where man??[/font]

[font=times new roman,times,serif]I am sorry but you might have seen it working but I never saw the mp3 player working except when the charger is in..BTW you pmed me that you got another buyer for the mp3 player,were you unable to sell the same to him?? ..I want to ask why that buyer backed out and why you are back on your old stubborn statement to pay extra money for the shipping or else I loose even this faulty player with broken armband and earphones..[/font]
 
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