Graphic Cards Got myself a 7950. Thoughts.

Shot off an email to Flipkart regarding replacement.

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Sapphire AMD VAPOR-X HD 7950 OC with Boost 3 GB GDDR5 Graphics Card We certainly understand your concern and sincerely apologise for the inconvenience caused. We regret to inform you that the product is out of stock so we will not be able to arrange for a replacement for the same. We request you to revert to us with the confirmation wether we can go ahead arrange for a reverse pick up for the defective item and issue a refund towards Flipkart wallet account and the same can be used towards your future orders except Cash on Delivery Orders. We look forward for your confirmation.
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Any advice regarding this? Should I get a refund and then order the card using store credit once it's in stock?
 
Orija said:
Any advice regarding this? Should I get a refund and then order the card using store credit once it's in stock?
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Although I feel you did the right thing,
Are you sure the card is faulty?. If the hardware is faulty, I feel there should be a problem in all the games, if it is happening in only some games, there might be something off or some setting not adjusted, something.
Why wont they give your money back instead of forcing you to take a wallet refund?.

That is ok anyways, if you want the card again. Take refund and purchase it again, they will arrange a new one for you shortly. But make sure you note down the serial number of your current one so that they dont send you the same card again.
 
harry_houdini said:
Although I feel you did the right thing,
Are you sure the card is faulty?. If the hardware is faulty, I feel there should be a problem in all the games, if it is happening in only some games, there might be something off or some setting not adjusted, something.
Why wont they give your money back instead of forcing you to take a wallet refund?.
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I've exhausted all measures to fix the problem, man. @ThePain also got himself one, his is working without a hitch. I also send Flipkart support an email regarding transferring Wallet funds to a bank account.

Also, did you order your card yet?
 
Orija said:
I've exhausted all measures to fix the problem, man. @ThePain also got himself one, his is working without a hitch. I also send Flipkart support an email regarding transferring Wallet funds to a bank account.

Also, did you order your card yet?
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As I said, take refund in your wallet and order the card again. But do note down the serial number of the current one.

I ordered and cancelled reading your inputs :scared14:. Was waiting to see how flipkart reacts.
 
harry_houdini said:
As I said, take refund in your wallet and order the card again. But do note down the serial number of the current one.

I ordered and cancelled reading your inputs :scared14:. Was waiting to see how flipkart reacts.
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Yes, I have noted down the PIN, SKU and Serial Number. The serial number is there on the bill too.

Funds from the Wallet can not be transferred to my bank account, so that will leave me in a bit of a pickle as the card's out of stock. I have asked them to transfer the money to my bank account, let's see how that goes.

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F3niX said:
Why don't you take it as a Wallet amount, use it to buy another Card.? Like this 7950 or maybe even a 660 Ti .
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That's a non sequitur since it's the Vapor-X I want. It'd suck to have the funds locked to my Flipkart account without there being a card to order.

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Update: They're cool about giving a refund. Just need to ask them to send the money to a different account.
 
Orija said:
Yes, I have noted down the PIN, SKU and Serial Number. The serial number is there on the bill too.

Funds from the Wallet can not be transferred to my bank account, so that will leave me in a bit of a pickle as the card's out of stock. I have asked them to transfer the money to my bank account, let's see how that goes.
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They say it is available. In stock means they have it in their warehouse. Available means they give an order to their supplier who sources it for them. It still says available.
Hence I said wallet so that you can place an order. If I was in your place and wanted that card again, I would simply ask them to replace it, tell them am ready to wait for the 7-8 days specified by them.

Anyways you did the right thing.
 
harry_houdini said:
They say it is available. In stock means they have it in their warehouse. Available means they give an order to their supplier who sources it for them. It still says available.
Hence I said wallet so that you can place an order. If I was in your place and wanted that card again, I would simply ask them to replace it, tell them am ready to wait for the 7-8 days specified by them.

Anyways you did the right thing.
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Hmm? And, yes, getting a replacement would have been best since I'll be ordering the card again anyway.
 
The Pain said:
Orija, Its also available here @ 21632/- if you get your cash back and dont want to wait . The price is good. You will need to check if its the old or new version though (6+8 pin) or (8+8 pin).

Also the option of the 30 day return that FK has is lost.

SAPPHIRE GRAPHICS CARD HD 7950 VAPOR-X 3GB DDR5 OC
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@The_Pain they have not included shipping costs, Octroi and stuff. Also if something goes bad like in Orija's case, you ll have to pay for your shipping back to them, be worried about your shipment if it reaches safely or not.

Btw how is your card working?. Why no pics :P
 
harry_houdini said:
@The_Pain they have not included shipping costs, Octroi and stuff. Also if something goes bad like in Orija's case, you ll have to pay for your shipping back to them, be worried about your shipment if it reaches safely or not.

Btw how is your card working?. Why no pics :P
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The cards running great!. Tried to click some pics today but they came out really crappy:scared14: cos the cards already installed. Posting them anyways
 
The card was picked up by the courier today, they refunded the amount after I sent them an email after the pickup. Now just waiting for the Vapor-X to become available again.

And, The Pain, I'd like to see some of your benchmarks. :) Also, how was the packaging in your case?
 
well even i own a powercolor 7950 card.its a refernce one
i have not overclocked it and i have completed FC3,Hitman absolution and iam playing crysis 3 multiplayer and i have not faced any issues what so ever.
 
harry_houdini said:
They did not repay you yet ? .
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Last email:
We are glad to confirm you once again that we have already initiated a refund of Rs.22456/- to your bank account on February 07, 2013. However, due to the standard banking procedures, this amount will reflect in your account by February 15, 2013. If the amount is not credited as mentioned above, please notify us and we will ensure the issue is resolved. We are glad to inform you that we have issued a wallet refund of Rs.1500/- to your flipkart account on February 07, 2013.
 
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