This happened in front of my eyes..
I was at the Professional couriers Patel arcade,Byculla branch to despatch a demand draft to noida. I was just filling out address on the envelope when the guy in charge gets a call from some annoyed customer who complains of a missing shirt in the courier package. This guy bluntly says tht when it was delivered, the pack was intact and tht he could hardly do anything about it. He then asks the delivery boy sitting there if he screwed up the delivery.
The delivery guy denies it.. on this, the guy incharge, instead of looking into the matter or scolding him for the negligence, simply chuckles n says tht even if he (the delivery boy) did it, he did better take it home with him and not let it lie around in the office..or else somebody would find it out..
Having been a witness to all this,I made an excuse tht i forgot a very important document and tht i'll be back in some time..i got up and walked away..never to return to Professional couriers again..:no:
And this exactly what i'll suggest to all, dont look beyond dtdc, blue dart,pafex or the humble speed post if you have something very valuable to send.
Switch, i really hope you get your money back as the proccy, by now, may be in deep waters..and make it a point to avoid professionals at all costs from here on..