Intel breaks silence on 13th and 14th-gen Raptor Lake desktop CPU instability issues

Will a software patch really be able to fix it without compromising on the quality?
I'm asking this because Intel are letting owners return their chips for replacement. Which makes me think that it's a hardware issue doomed for failure.
Since the damage is already done, it's only a matter of time before everyone encounters instability, so the only real fix is to provide a replacement. The micro code patch might only prevent brand new processors from getting damaged.
If AMD can come up with a witty way to get into this with an exchange ad troll it's going to be hilarious. Those "x3D" models will do wonders.
If only AM5 supported DDR4, they would already have been market leaders. DDR5 still costs ~2x of DDR4
 
Will a software patch really be able to fix it without compromising on the quality?
After going through the statement provided, it's not the processor which is faulty, but the microcode.
> "...the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor..."
So, fixing issue in microcode will resolve the issue.
 
After going through the statement provided, it's not the processor which is faulty, but the microcode.
> "...the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor..."
So, fixing issue in microcode will resolve the issue.
If a mere alteration of code will help, why do they want owners to send back their chips?
 
If a mere alteration of code will help, why do they want owners to send back their chips?
Because the chips that have already started exhibiting instability are already fried beyond repair. They will continue to degrade and get increasingly unstable.
 
Does not look good for Intel at all...

Have linked a specific timestamp relevant to my comment but I would recommend watching the whole thing if you want to get a better understanding of what exactly is going on. For those who don't know, Buildzoid/AHOC is known for his in-depth guides and analyses of computer hardware. I really appreciated his (and Hardware Unboxed's) reviews of B450 motherboards back when I was building a new system in 2019, since they were one of the few places, at least back then, which tested as VRM, power delivery and VDROOP performance for as many consumer motherboards as possible, including budget ones and shared the results in an easily understandable manner.

Buildzoid also has excellent RAM overclocking guides, and would also highly recommending looking those up if you're remotely interested in extracting more performance from your memory! I personally was able to overclock 4 sticks of 3200MHz DDR4 RAM to 3933MHz with almost the same timings, leading to noticeable performance gains.
 
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...a patch is coming in mid-August that should address the “root cause” of exposure to elevated voltage. But if your 13th or 14th Gen Intel Core processor is already crashing, that patch apparently won’t fix it.
If you have a 13th/14th gen that's running without issues, lower power and Vcore limits manually immediately, and wait until the patch drops.

Avoid buying 13th/14th gen on the used market, they might already be unstable. Don't buy brand new either since 15th Gen and AMD 9000 is on the horizon.

Sidenote: a decade ago you had to jump through hoops to OC a CPU. Now we're doing it to underclock it. How the turntables have...
 
Here is the official guidance from their forums.

June update - guidance on Intel default settings. These would have been picked up by the OEMs by now and updates should be already available. If not then they need to be manually applied.


July update - where they talk about the upcoming microcode fix


On related news AMD's 9000 lineup has been delayed to Aug as they had to pull the first batch due to QC issues.
 
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The patch won’t fix crashing CPUs apparently ( they say this likely cause of the oxidization issues they suspect for some batches).
Even though it's already thought that it would be bad this is the worst possible outcome. Can the cpu run the risk of damaging the motherboard too?


If you have a 13th/14th gen that's running without issues, lower power and Vcore limits manually immediately, and wait until the patch drops.

Avoid buying 13th/14th gen on the used market, they might already be unstable. Don't buy brand new either since 15th Gen and AMD 9000 is on the horizon.
Many home-grown local pre-assembled companies have used the 13th and 14th chips. I wonder if they are aware of this or just simply don't care. And if my concern regarding the potential to damage other components is present then things could get out of hand especially if warranty isn't applicable. What a mess it will be!
 
Can the cpu run the risk of damaging the motherboard too?
CPU instability can usually cause WHEA errors, which might corrupt data on storage devices, but nothing else AFAIK. This was one way to tell if a manual OC wasn't 100% stable.


I wonder if NOT having a massive AIO would reduce damage, since it would have hit thermal limits first, so sustained clocks and voltage would have been lower.
 

The patch won’t fix crashing CPUs apparently ( they say this likely cause of the oxidization issues they suspect for some batches).
The worst situation to be in is if the processor is partially damaged. The micro code might prevent further degradation but you won't be reaching the performance levels at purchase.

Since Intel has refused to do a recall, they can reject RMA for any functional processor that may actually end up failing post warranty. Overall, a very anti-consumer move from Intel, not to say they hid the via oxidation issue that they were already aware of.
 
So I own a 14700K, bought 6 months ago but keen to know which batches were these.
I have a 13600K ... 16 months old, on a Z790 mobo .. working fine till now... no oc or ramping up stock values on cpu & ddr5 ram of 64GB ....

But this news has got me all rattled up and WORRIED and Angry ... just checked latest news from the geeks on YouTube damm Intel .... how did this issue turn up so so late
I have a 13600K ... 16 months old, on a Z790 mobo .. working fine till now... no oc or ramping up stock values on cpu & ddr5 ram of 64GB ....

But this news has got me all rattled up and WORRIED and Angry ... just checked latest news from the geeks on YouTube damm Intel .... how did this issue turn up so so late
Now the main point - ANYONE OUT HERE ON TE hit by this damm Intel Truth or Lie ?
 
What I feel is that this is being blown out of proportions. Only dead samples or processors having issues were showing this as the root cause.
 
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