Market Feedback Iphone 4 purchase gone Awwry.. Home button problem (Guptaji`s Iphone4)

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You should wait...

Dinesh_Malhotra said:
should i just wait for more 3 days ?

what other options should i try ?

i dont really know what the seller has in mind... just want our money back.

please help
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I agree that comment made by "Pat" was little harsh. Because "chiragsthakur" was right, while we only post our comments and advice, he is actually trying to do something. So we have to appreciate it and not criticize it.

But one thing that I do not agree with "chiragsthakur" is that jumping to conclusion that seller is a fraud. Let's approach this and not judge the seller immediately. Any help needed, we are here.
 
Sorry to hear all that you have gone through, the thought that I should have been in your place is scary, as I contacted him when he comes to chennai, so that I can personally meet up & buy the phone. Had a change of heart and bought a SGS II & told him the same that I'm backing off.

Hoping that your issue is resolved soon, but finding his address clears up half the problems I guess, if someone in the forum knows him personally.

Sent from my HTC Desire using Tapatalk
 
Now I think really really think that he is not going to return your money back (Sorry to disappoint you), As someone here suggested that you can repair it by spending 1000-1500, you should go for that after waiting for 2-3 days, and be cautious in your life for next time while dealing online.

Assume that you got the deal in 1500 costlier :(
 
Hey OP,

I own an iPhone 4 and I have faced the Home button problem. I tried both, re-installing the existing firmware and a new one. Both didnt work. It was a hardware issue. So I lived with it for 2 months, by pressing the top portion of the home button, where it worked fine. Now, the problem is gone away. I guess it was because of moisture.

So a restore is not going to work. Either live with it or get your money back.
 
Pat said:
^^As noble and helpful as your intentions maybe, can I please understand why you have to interfere (or mediate) in all market feedback threads? Don't want to offend you or anything, but it was getting a bit annoying to read your sherlock-style posts helping folks out here on almost all such similar threads on TE :P
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Dude, you need someone like chirag when you are stuck in a similar situation.

Chirag, keep up the good work :)

OP, next time when you are doing a similar transaction, make sure you have a 1 week testing agreement where you can return the product within 1 week and get a full refund.
 
This just goes to show that sometimes even the most oldest of members on TE might not be the most trustworthy.

Anyways OP, I suggest you don't touch the phone and give him his phone back with his 500 rupee note and ask for a full refund. This is ridiculous, when he stated up front that hes selling a pristine condition phone and then when you found the Home button not working, you should've immediately asked for him to refund your money. You were too accommodating and patient and cleraly hes taking all that for granted.
 
As noble and helpful as your intentions maybe, can I please understand why you have to interfere (or mediate) in all market feedback threads?
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If DM is fine with it....any other member shouldn't have a problem ! I don't find may people helping out ....so lets encourage it. If it makes TE market a bit hard on sellers let it be it. But we dont want any more scam-stars or people who are on TE only to dump their used defective stuffs to other members. I will rather not deal with a TE member who is here only for Market sales.
 
Supra said:
If DM is fine with it....any other member shouldn't have a problem ! I don't find may people helping out ....so lets encourage it. If it makes TE market a bit hard on sellers let it be it. But we dont want any more scam-stars or people who are on TE only to dump their used defective stuffs to other members. I will rather not deal with a TE member who is here only for Market sales.
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The only problem which even DM might not be realising is that the approach/words from Chirag might make the situation more ballistic. True that Chirag has helped in the past and been effective, not all situations are the same. Mr Gupta has clearly shown traits of a domino effect in deteoration. He has been an old member here and for few bucks he is ready to spoil the reputation he had.. as it is, trust is the most precious commodity here and has become scarce with newer members. W.e chirag is doing, same can be done with a more subtle approach and not go all motoring about with your texts. We do have concerned members but to behave a bit like faster than dial a pizza service is not amusing.

Help if you want to, but add a bit of slickness. I ll say more on this once Guptaji returns the money. Be rest assured.

Now is not the time.. we already have a situation here.

-------------Awaiting More clarification In due course of this thread ------------
 
I called Guptaji at 1.50pm today... He was driving, so he said he would call me back... he did call me just a few minutes ago. He said the Iphone was in perfect working condition (no hangs, no restarts, no probs with menu button either) when it was with him. If he had to cheat, he could have done in on other forums which dont have reputation like TE has.

He said " He was not aware that OP has opened a thread against him, so he didn't reply"

I asked him, if you are a good guy and a genuine seller then please reply on this feedback thread, so that the issue gets sorted out and to avoid any further mudslinging against him.

He will reply on this thread soon... I even apologized if I was too harsh on him only if he is a genuine person or else no way I can be sorry.
 
This home button issue can be solved in INDIA. Check with a dealer known to be reputed and knowledgable in selling iphones. I know one such in pune. if i can help u let me know.i can pm you his no.
 
Alright, now it is time for "Guptaji" to explain his story and his solution to solve this problem. We have to listen and also give benefit of doubt to both "Dinesh_Malhotra" and "Guptaji" Because both members seem to have reputation here. So lets see what "Guptaji" says.
 
chiragsthakur said:
I called Guptaji at 1.50pm today... He was driving, so he said he would call me back... he did call me just a few minutes ago. He said the Iphone was in perfect working condition (no hangs, no restarts, no probs with menu button either) when it was with him. If he had to cheat, he could have done in on other forums which dont have reputation like TE has.

He said " He was not aware that OP has opened a thread against him, so he didn't reply"

I asked him, if you are a good guy and a genuine seller then please reply on this feedback thread, so that the issue gets sorted out and to avoid any further mudslinging against him.

He will reply on this thread soon... I even apologized if I was too harsh on him only if he is a genuine person or else no way I can be sorry.
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Thank you chirag for what you did.

i agree that phone is not having any restart or hang problems, but only has issue with the home button not responding intermittently

above on that, i am OK with the solution as the seller says that restoration will help, but only if it actually helps

i am NOT ok with the phone now going for repairs, being opened and me waiting for the same after investing 23.5k for something that has to be in
working condition when bought.

you guys suggest what i should do ?

seller says the phone had no faults, so the problem just came out of nowhere ? on the very next day he was informed about the same, it doesnt matter ?

my cousins money is stuck... you all say what i should do !!
 
Maybe he could take the phone back from you and refund you the amount. After the repairs, he could give back the phone to you provided both of you mutually resolve the repair charges among yourselves. There is no way to figure out if the issue became apparent from the buyer's end or seller's end. Or Guptaji can start a sale thread for the phone once again with a deducted price?
 
Spacescreamer said:
The only problem which even DM might not be realising is that the approach/words from Chirag might make the situation more ballistic. True that Chirag has helped in the past and been effective, not all situations are the same. Mr Gupta has clearly shown traits of a domino effect in deteoration. He has been an old member here and for few bucks he is ready to spoil the reputation he had.. as it is, trust is the most precious commodity here and has become scarce with newer members. W.e chirag is doing, same can be done with a more subtle approach and not go all motoring about with your texts. We do have concerned members but to behave a bit like faster than dial a pizza service is not amusing.

Help if you want to, but add a bit of slickness. I ll say more on this once Guptaji returns the money. Be rest assured.

Now is not the time.. we already have a situation here.
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You literally stole words from my mind. Apologies if anyone found it offending but I found his way of tackling some of these issues a bit immature and maybe even detrimental to a positive outcome. That was my opinion anyways and no doubt he is doing a good job helping others :)

Anyways, enough OT. Let's get back to the issue on hand.
 
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I was not aware of such a thread being created against me.
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Before I explain/clarify myself:
1. I have been in touch with Dinesh constantly over the past week and have been nothing but co-operative with him.
2. Dinesh is short-tempered and has issues listening to the other person's point of view! There have been major communication gaps with him because of this.
3. The way Dinesh has been communicating and the way he has presented himself in this thread are totally different.
4. If I wanted to dump a faulty phone on someone I would never choose THIS forum. I could’ve easily sold it off to someone else via a different medium. I have nothing to gain by risking my reputation on these forums; I’ve been on TE long enough to know that.
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Couple of quick clarifications:
1. There was no issue with the iPhone before it was sold to the buyer.
2. The buyer satisfactorily inspected the iPhone for almost an hour along with two other guys, one of whom was a shopkeeper experienced in dealing with iPhones
3. Dinesh apprised me of the issue last Friday or Saturday. I requested him to give me sometime to get back to him since I was not in Mumbai. We spoke again and he suggested, based on his online research, that we do a restore as the phone was perfectly fine otherwise. I agreed
4. It was agreed that the seller will try to get the phone restored by someone who knows how to restore/upgrade an iphone over the weekend (as I was not around). The buyer came back to me later on Sunday evening or Monday morning (not sure when exactly it was) and mentioned that he could not get the phone restored as the shopkeeper wanted to charge him for the restore. He insisted that I do the restore, to which I reluctantly agreed only b’cos I would have not been able to do it immediately, but I never said that I would not do it.
5. After communicating with Dinesh and the buyer, I met the buyer yesterday night to pick up the phone from him (after a grueling two hour drive). I requested him to meet me the next day morning, use the phone for a day and give me his feedback. The buyer then expressed concern that he had already paid the money and did not trust me enough to give the phone back to me as well. This is when I suggested that he takes the phone to 3rd party, and get it restored under his supervision, at my expense. I still asked him to call me back with his feedback the next day.
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I did not know about the existence of this until ChiragThakur called me up and updated me of the situation about an hour back.
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I’ve done nothing wrong and request everyone else on TE to not make accusations without really knowing what has happened.
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Well, one thing i would like to add.. its a general practice to give testing warranty with articles with are out of warranty/region. So that should also be kept in mind.
 
I am thankful to you Guptaji, that you took my comments lightly. Now this issue can be sorted out by mutual understanding.

--- Updated Post - Automerged ---

Agree with you on this. Any buyer should be given atleast 3 days testing warranty.

Spacescreamer said:
Well, one thing i would like to add.. its a general practice to give 3-4 days of testing warranty with articles with are out of warranty/region. So that should also be kept in mind.
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I would have gladly agreed for the testing warranty had it been discussed earlier.

But how can I be solely accused of something not functioning properly after it has changed hands? And that too behind my back like this.
 
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