The Sorcerer said:
# Mention everything that you have done till now.
# Stop killing other processes.
# Make efforts to mention your laptop configuration. If you don't know, google and install cpu-z, click on validate, put your email address, go ahead and put the URL of the cpu-z link over here.
# See if other games are working. If they are working, backup the game saves of mass effect, uninstall the game, run CCleaner and restart. Then reinstall the game and install the new patch. Put the game saves back on see if it works.
(A)Here's the laptop configuration:
1. Hewlett-Packard HP Pavilion dv6700 Notebook PC Rev 1
2. Windows Vista Home Premium Service Pack 2 (build 6002)
1.85 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded
3. 3070 Megabytes Usable Installed Memory
4. NVIDIA GeForce 8400M GS [Display adapter]
Generic PnP Monitor (15.4"vis)
(B) I haven't tried killing processes as yet, so thats OK.
(C) Other games like Crysis, Crysis Warhead are running fine (with reduced resolution, of course). I have tried CCleaner and Tune Up Utilites 2010 after the earlier uninstall, to no avail.
I'll try the new patch to see if that works (the game, however had run fine earlier without the patch).
(D) I have tried doing following:
1. CCleaner and Tune Up Utilites 2010, as told earlier.
2. Defragmented all drives.
3. Tried clearing more space on C drive (OS installed on C drive).
4. Tried updating the video drivers but they were already updated. I haven't tried reinstalling them as yet as I was apprehensive about it but can do if it is considered safe.
5. Tried shutting down the anti virus while playing to no avail.
(E) I usually use resolutions lower than 1024X768 (because of the modest laptop configuration) on other games that I play and had done the same for this one earlier, when it was running.
I hope this gives you and anyone else interested to help, good information about the problem, the steps taken, etc.
atiamd said:
OP: Please mention the configuration of your laptop. What we need in order to help you is:
1) CPU and speed (model no. and no.of cores)
2) Graphic card
3)amount of RAM installed
4) Resolution and other graphic settings you are using.
Also, you might want to check your laptop if any power saving feature is enabled.
And, please provide maximum information when asking for help.
Thanks for your reply
I guess my reply to Sorcerer has given you all the information you need for a solution. Please reply if you need to know something else.
The graphic settings that I use to play most games are usually the lowest ones and mind you that even Crysis ran fine on my laptop with reduced settings and Mass Effect too ran fine the first time I tried it out.