MegaMind
Contributor
Hey guys, i bought a Transcend 640GB (TS640GSJ25M2) on 20th September 2011 from letsbuy.com. It started giving problems after a month, rarely gets recognized. So i gave it for RMA to Accel frontline services ltd. chennai on 28-oct-2011. Ever since i've been waiting for the replacement. I contacted the Accel manager, a very polite gentleman who gave his personal mobile no. to enquire about the status of my RMA. Accel is trying their best (as far as i can see) but Transcend seems to focus on sales & not support. I tried mailing Transcend CC, they said "we'll ask accel to push your case".
In my experience & AFAIK, Transcend HDDs are one of the most reliable ones compared to other brands. The after sales support seems to be very pathetic..
I'm sick of waiting, any suggestions?
In my experience & AFAIK, Transcend HDDs are one of the most reliable ones compared to other brands. The after sales support seems to be very pathetic..
I'm sick of waiting, any suggestions?
