arzandaru said:but in case the seller is a fraud the buyer has a very little protection.
anish_sha said:guys i bought a LINKSYS WRT54G router from ebay, it was a used product, i have given my home address for shipping since i had some 8-10 holidays @ home,,, but the seller delayed the shipment and it reached home when i left to college hostel.... and i gave him a positive feedback... but when i came back home after a month and try to setup the router, i found that the power LED keeps on blinking and i am not able to get the homepage of the router thru ethernet cable nor thru wifi.. i called the seller and told the problem and he told me that he checked the product before shipping !!! and i convinced him and he asked me send back the product and if it was faulty he will replace me with some other... so i shipped it back.. now when it reached him, he says that he cant replace it and telling that i tried to upgrade the firmware.... ! ! ! !see how disgusting it is....... i am writing this coz to be more cautious when u buy from ebay... there are many fraud sellers like him in ebay....
his id is bharatrajasekhar
beware of him....
If you receive the product (sign the paper of courier company), you have to confirm in ebay. If the product is not working, then we need to open a case, then follow it up.Lord Nemesis said:I disagree, In fact think eBay is very favorable towards buyers as long as you use Paisa Pay. The seller simply won't get his money till you confirm receipt and you can even do that after checking everything is in order. If the seller don't ship within the time limit, you will get a refund automatically.
raja_mastana said:If you receive the product (sign the paper of courier company), you have to confirm in ebay. If the product is not working, then we need to open a case, then follow it up.
Correct me if i am wrong
Do not confirm item received if you have not already confirmed it.adityamunshi said:I ordered a battery for a panasonic cordless phone. According to the pics and description on eBay it was a genuine Panasonic battery but i received a fake replica. How should i deal with this ? The seller isn't replying to my messages.
I have to tell you that the same thing had happened with my watch which I was supposed to get from Tata Sky. t finally turned out that they had shipped the product had my neighbor had very conveniently taken it and forgotten to tell me about it over a month. Maybe this is the issue here.logistopath said:Now that this thread has been bumped up, let me also put forth my one bad experience with Ebay so far.
I had ordered a Samsung netbook last December and used the Christmas gift coupon for the same. I'm supposed to receive an 80GB HDD. What was promised as within 45 days has now prolonged to more than 6 months, with regard to the gift delivery. Been contacting ebay through phone and mail for the past 4 months regularly (at least 10 to 15 mails and calls each), yet to no avail. Contacted the superiors of call center guys (for the last 3 times I did not even speak much to the CC guy... just asked him to connect to his superior directly), yet the same reply as if they were rote learning it (We are aware of your situation sir. We are very sorry. We have already escalated your issue to the highest possible level. We will ship the product in the next 4 to 5 days). Frustrated. What makes it more irritating is that the purchase was made on behalf of a friend.
This is the reason why I don't buy from ebay nowadays. Fortunately, Smartshoppers has been an excellent alternative thus far. And their customer care at least does not respond like a robot.