So with the extension of preview offer till November, Jio removed my 1 month extra preview offer. To make matters worse now I am facing frequent call drops and when trying to make calls using the Jio sim in slot1 on Moto G3 it somehow kills the connection on sim#2 too. So it causes both sim1 and sim2 to reset making it difficult to make calls.Update on the whole tower thing. I got another call from Jio support who apparently wanted to close the ticket ASAP. I had to tell them unless I get a confirmation that said tower is there I am not agreeing to them closing the ticket. They still insisted, so had to ask them to increase my free validity beyond 15-Aug.
Now the ticket has been closed and the preview offer shows up valid till 15 Sep
I am also surprised by Jio support. Previously the closed the ticket and increased free validity but now they closed the ticket without even giving me a resolution. Tried opening another ticket for dropped calls, they tried calling me 3 times and every time call dropped mid sentence, they close the ticket without resolution.