Anybody knows if ship rocket provides transit insurance and packaging options? Or any other reliable courier that does it?
Up to 5k, for missing/lost packages. It's credited as Shiprocket wallet balance. But nothing for damaged/delayed packages.
how does shiprocket work? I want to buy something and seller wasn't willing to ship first and payment later but he said I can arrange for shiprocket if I want. What exactly do I need to do? I prefer Speedpost but since he didn't want to ship first we could agree on it.
Or can you do it for me and I can send payment to you?
Sign up, use good quality scans (or cropped PDF's) for instant KYC, add a minimum of 200 recharge in their wallet and you can start putting in orders with addresses.
They use a very complex OCR so PDFs of your Aadhaar/PAN Card work best for instant KYC. You'll need to set up your address and phone for courier pick ups and a name to for this business but it doesn't have to be an actual business, there's no verification or GST documents required. You can use it purely for personal purposes, I made my third shiprocket account for Samosa Plot.
Any address that you add as a pickup location, becomes a permanent part of your shiprocket account and cannot be deleted, only disabled. So for pickups, I enter the order as a 'customer return', this way it's just a RTO (return to origin) which is basically a slightly slower and slightly cheaper courier service for packages you want sent to your main address. The best thing is that shiprocket's courier will do the outer packaging and the printing of the shipping label, so the person doesn't need to do much outside of making the package courier worthy. And the pick up person will also inspect the contents if it's a return, so it shouldn't be sealed beforehand.
But you can only arrange these returns back to your own address. So I can do it, but it'll be twice the cost since I'd have to receive it and then send it to you.
Do not use XpressBees for returns through Shiprocket, they took three weeks to bring a motherboard to me. Ecom Express lost a package that Shiprocket compensated for after three months. Delhivery and FedEx have been very reliable, but some for pincodes (Kashmir), you don't have the option of choosing.
you need to do it yourself while booking for the pickup, measure it and weight it correctly then shiprocket will show available courier option and rates based on measurements.
You can err on the side of caution if you don't have one. Shiprocket has flat rates for certain pin codes so for heavy things like power supplies, I just say it's 5kg and enter a volumetric weight that's less than 5kg and the the courier amount is the same as if I had actually weighed and measured it. For other pincodes, you do need to weigh it and round up to the nearest 100g.
@puns mentioned in a comment somewhere recently that DTDC has app that does pickup and delivery, that may be better suited for you if you don't want an entire shiprocket account.