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HailStonE said:
10.3% tax is on the total amount after adding (Price + Custom + Shipping) or just on shipping...
ShopNShip has nothing to do with price. 10.3% is the service charge applied on the shipping charge+brokerage.
 
archat68 said:
ShopNShip has nothing to do with price. 10.3% is the service charge applied on the shipping charge+brokerage.
I didn't get you fully... The equation only denotes price of the product @ amazon & not what is finally charged by ShopNShip...

What brokerage are we talking about....
 
I have a shipment stuck in Guindy Hub ,Chennai . When i called them they told it was a pickup centre .Tracking the package shows:-

GUINDY CARGO (GDC),India 06/27/2011 09:58 Shipment Out for Delivery

I changed the address recently . i am not sure if the package has the correct address . Aramex office nos. are all messed up ..most of the nos. listed on the net are not working
 
HailStonE said:
I didn't get you fully... The equation only denotes price of the product @ amazon & not what is finally charged by ShopNShip...

What brokerage are we talking about....

Assuming the cost of above product 117$,the duty on phones is 14.71 % on customs assessed value approx. 21$ and the shipping charges are 10$ for 1st 500gms and 8 $ for every subsequent 500gms + 10.3 % service tax.

You have to pay 117$ to Amazon, Amazon will ship it to your NY SNS address. When Aramex receive it they will forward to your Indian address. Customs duty will be assessed by Customs based on market value and category of the product (Customs may or may not agree to your invoice value while assessing duty). Aramex will pay the duty on your behalf and clear the item from Customs. While delivering the item to your home they will collect the following from you:

i) Actual Customs duty paid by them

ii) Rs. 100 as brokerage for clearing the item from Customs

iii) Shipping charge as 10$ for first 500Gm and 8$ for subsequent 500Gm + 10.3% of shipping charge as service tax.
Hope I'm clear now!!

I request the ShopNShip representative to edit the first post in this thread and include their mode of operation in bold. That will save the members from a lot of confusion.
 
^... Ok now its clear....

@ShopNShip.. you mentioned the duty on phones is 14.71 % (& here approx. $21 for the mentioned product.)......... But 14.71% of $117 is ~$17-18 only...

Also one more thing. Say if a customer has a discount coupon (Not mail in rebate). Can it be used for his order by you to get to the better price....
 
hi,
It's shipping + 10.3 % :) for more querries you can email us at india@shopandship.com.

regards.
HailStonE said:
10.3% tax is on the total amount after adding (Price + Custom + Shipping) or just on shipping...


--- Updated Post - Automerged ---

hi,
please provide me the tracking number.for more querries you can email us at india@shopandship.com.

regards.
hA1d3R said:
I have a shipment stuck in Guindy Hub ,Chennai . When i called them they told it was a pickup centre .Tracking the package shows:-

GUINDY CARGO (GDC),India 06/27/2011 09:58 Shipment Out for Delivery

I changed the address recently . i am not sure if the package has the correct address . Aramex office nos. are all messed up ..most of the nos. listed on the net are not working


--- Updated Post - Automerged ---

hi,
you are calculating the duty on the product and not on the customs assessed value.for more clarifications you can email us at india@shop andship.com.

regards.
HailStonE said:
^... Ok now its clear....

@ShopNShip.. you mentioned the duty on phones is 14.71 % (& here approx. $21 for the mentioned product.)......... But 14.71% of $117 is ~$17-18 only...

Also one more thing. Say if a customer has a discount coupon (Not mail in rebate). Can it be used for his order by you to get to the better price....


--- Updated Post - Automerged ---

hi,
Thank you for the help !!! we will try to mention the quote in a proper order so, that there is less confusion.:)

regards
archat68 said:
You have to pay 117$ to Amazon, Amazon will ship it to your NY SNS address. When Aramex receive it they will forward to your Indian address. Customs duty will be assessed by Customs based on market value and category of the product (Customs may or may not agree to your invoice value while assessing duty). Aramex will pay the duty on your behalf and clear the item from Customs. While delivering the item to your home they will collect the following from you:
i) Actual Customs duty paid by them
ii) Rs. 100 as brokerage for clearing the item from Customs
iii) Shipping charge as 10$ for first 500Gm and 8$ for subsequent 500Gm + 10.3% of shipping charge as service tax.

Hope I'm clear now!!

I request the ShopNShip representative to edit the first post in this thread and include their mode of operation in bold. That will save the members from a lot of confusion.


--- Updated Post - Automerged ---

hi,
please provide us the cost and a proper description for the product.for more querries you can email us at india@shopandship.com.

regards.
d@rK nEmEsIs said:
Quote for this product

Link
 
Please answer this as well...

Also one more thing. Say if a customer has a discount coupon (Not mail in rebate). Can it be used for his order by you to get to the better price....

One more thing you should mention in the first post is regarding mode of payment. What options are there for payment & if there is some offers/ discount at your end...
 
hi,
please send us the details regarding the coupon , so we can check and let you know. for more for querries you can email us at india@shopandship.com

In the first post , there was a query regarding the quote and not the mode of payment. If there is any query regarding the mode of payment , we will surely mention the mode of payments and if there is any offer at our end , we will surely update you :)

regards.
HailStonE said:
Please answer this as well...

One more thing you should mention in the first post is regarding mode of payment. What options are there for payment & if there is some offers/ discount at your end...
 
My item received on yesterday 11:42 at operations Chennai, But still i didn't delivered to me.

Please let me know when it will be delivered. I have mailed the shipment no

Chennai,India 06/27/2011 14:30 Shipment On Hold - Delivery Scheduled for Next Business Day

MAA-Main office,India 11:42 Shipment Received at Operations Facility

Bombay HUB,India 08:47 Shipment Forwarded to - MAA-Main office,India

Bombay,India 06/26/2011 20:30 Shipment Cleared from Customs
 
@ ShopNShipIndia

Rather than addressing queries individually prepare a detailed guide on how to use your service and what services you provide and add that to your first post.
 
hi,
we will surely look on this and thanks for the suggestion. :)

regards
archat68 said:
@ ShopNShipIndia
Rather than addressing queries individually prepare a detailed guide on how to use your service and what services you provide and add that to your first post.


--- Updated Post - Automerged ---

hi,
it will be delivered today :)

regards.
senwrite1 said:
My item received on yesterday 11:42 at operations Chennai, But still i didn't delivered to me.

Please let me know when it will be delivered. I have mailed the shipment no

Chennai,India 06/27/2011 14:30 Shipment On Hold - Delivery Scheduled for Next Business Day
MAA-Main office,India 11:42 Shipment Received at Operations Facility
Bombay HUB,India 08:47 Shipment Forwarded to - MAA-Main office,India
Bombay,India 06/26/2011 20:30 Shipment Cleared from Customs
 
I imported one mobile phone from Shanghai, China. Aramex Shanghai threw out the battery and just shipped the phone to me. They said the China Government requires Dangerous Cargo goods certificate from the manufacturer of the battery to ship this battery out of China! Else without this certificate, the shipment will get held at China Customs. I dint understand China supplies mobile phone to the whole world, dont they ship battery with the phone? Whats the use of a phone without the battery? Aramex Shanghai was of no help as I called them so many time and due to language barrier, they never helped. So anyone importing anything from China that has a battery, please seek clarification before availing SNS offer.
 
senwrite1 said:
My item received on yesterday 11:42 at operations Chennai, But still i didn't delivered to me.

Please let me know when it will be delivered. I have mailed the shipment no

Chennai,India 06/27/2011 14:30 Shipment On Hold - Delivery Scheduled for Next Business Day

MAA-Main office,India 11:42 Shipment Received at Operations Facility

Bombay HUB,India 08:47 Shipment Forwarded to - MAA-Main office,India

Bombay,India 06/26/2011 20:30 Shipment Cleared from Customs

Has it been delivered...Mine has reached Hyderabad yesterday at 12.30pm...and it has not been delivered even today...One thing that will deter me using the SnS will be this kind of pathetic delivery service...
 
hi surya ,
i hope your query is been resolved and we will ensure to provide you a better service. :)

regards.
surya_neo said:
Has it been delivered...Mine has reached Hyderabad yesterday at 12.30pm...and it has not been delivered even today...One thing that will deter me using the SnS will be this kind of pathetic delivery service...


--- Updated Post - Automerged ---

hi,
i have answered all the querries and if you still face any problem you can email us india@shopandship.com.

regards.
HailStonE said:


--- Updated Post - Automerged ---

hi,
Yes. its as per the rules of the customs When you order electronics from China that incorporate both built and separate batteries (MP3 Player, Phones, Calculators etc.) please make sure to ask the supplier for the UN38.3 testing report and the manufacturer providing mobile phones all over the world must be issueing the certificate.:)for more querries you can email us at cn@shopandship.com.

regards.
uziel said:
I imported one mobile phone from Shanghai, China. Aramex Shanghai threw out the battery and just shipped the phone to me. They said the China Government requires Dangerous Cargo goods certificate from the manufacturer of the battery to ship this battery out of China! Else without this certificate, the shipment will get held at China Customs. I dint understand China supplies mobile phone to the whole world, dont they ship battery with the phone? Whats the use of a phone without the battery? Aramex Shanghai was of no help as I called them so many time and due to language barrier, they never helped. So anyone importing anything from China that has a battery, please seek clarification before availing SNS offer.


--- Updated Post - Automerged ---

hi,
you can do online payment through pay pal or using your credit card and if there are any offers at our end , we will keep you posted. :)

regards.
shopnshipindia said:
hi,
please send us the details regarding the coupon , so we can check and let you know. for more for querries you can email us at india@shopandship.com

In the first post , there was a query regarding the quote and not the mode of payment. If there is any query regarding the mode of payment , we will surely mention the mode of payments and if there is any offer at our end , we will surely update you :)

regards.
 
My experience so far(this is the second time I am using SNS..first one went smoothly)

My item has not been delivered and kept on hold in Hyderabad office..saying that they have not received invoice from their head office..I contacted Karan Asrani...and he was very helpful..He spoke to some guys in Hyd and had arranged for delivery..But when they came for delivery..I was surprised to see that they were asking me to pay shipping charges which I already paid online(So think twice before making payment online)..the courier guy took back the item saying that they cannot deliver unless they receive email from head office that it has already been paid off..

Again I contacted Karan..was made to wait on the phone...heard some lady(Not Anuradha) talking to some of their folks asking for a resolution...after some time she asked Karan to send a mail to Hyd team confirming the payment and to make the delivery..

Then I got 2 mails..one from Karan and somebody else(Rama)...Now just few minutes back..somebody by George from their Hyd team called me saying that I need not pay anything and they will arrange for a special delivery today...

So now..waiting..fingers crossed...
 
hi,
please give the product description and the cost . for more querries you can email us at india@shopandship.com.

regards.
astrono_me said:
Hi,

Can you give me a quote for this item: http://www.amazon.com/gp/offer-listing/B003VSGQPG/ref=dp_olp_used?ie=UTF8&condition=used

I want to buy from the 'used' category which at the moment is priced at $349.99 with free shipping from one of Amazon's vendor, 'Cambridge World'.

Thanks


--- Updated Post - Automerged ---

hi surya,
we are extremely sorry for the delay !!! It will be surely delivered today:).

regards.
surya_neo said:
My experience so far(this is the second time I am using SNS..first one went smoothly)
My item has not been delivered and kept on hold in Hyderabad office..saying that they have not received invoice from their head office..I contacted Karan Asrani...and he was very helpful..He spoke to some guys in Hyd and had arranged for delivery..But when they came for delivery..I was surprised to see that they were asking me to pay shipping charges which I already paid online(So think twice before making payment online)..the courier guy took back the item saying that they cannot deliver unless they receive email from head office that it has already been paid off..
Again I contacted Karan..was made to wait on the phone...heard some lady(Not Anuradha) talking to some of their folks asking for a resolution...after some time she asked Karan to send a mail to Hyd team confirming the payment and to make the delivery..
Then I got 2 mails..one from Karan and somebody else(Rama)...Now just few minutes back..somebody by George from their Hyd team called me saying that I need not pay anything and they will arrange for a special delivery today...
So now..waiting..fingers crossed...
 
Customer agrees to pay Aramex a setup fee of thirty five United States Dollars (USD 35) for the duration of the Agreement (the “Account Fee”)

This is additional charges & defeats the purpose for people who are not regular buyers from abroad but only occasionally buy stuff ..... Is this charge applicable for every customer...
 
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