nRiTeCh
Oracle
Today I bumped into my old locality.
A known family from the opposite building saw and invited to their house. It was a warm welcome after long yrs and gradually our talks went ahead and their son told he bought a new graphics+gaming pc. This guy is a complete noob as he is no way related to IT. He finalized on this config after circuling around 8 dealers with price fights her there.
The system bought this yr oct 18
is robust with i5 7500k, msi b150, Corsair 16gb ddr4, cm 600w psu, st 1tb hdd, gigabyte rx480 gpu.
His dealer use to send him every snapshot of whatever components he ordered for him during assembling the system.
Except for gpu.
He directly delivered the system at his home everything assembled.
The fella smelled something fishy but left it. Just some days later he was curious to look at gpu and he opened the cabinet. Now everyone at least have this basic idea that a brand new thing looks shiny and smells new. To his surprise the gpu was bit dirty, pale, dull, some cooling fins bent, fungus type whiteness etc.
He wasnt so much sure rather confused whether or not to approach the dealer or not as even if he does he dont know how to defend his point and deal further.
One more thing, for none of the components did he received any boxes as everything was assembled at that dealers place itself nor he still gave him even on insisting. Though he got proper bill etc.
Another thing, he was asked if he would like to go for Sapphire card but since he is new to all this his friends suggested for Gigabyte.
He shared his query and we instantly opened the cabinet and I was also shocked that all components are shiny clean new except for the gpu...too dusty as no where in the cabinet there is even a visible grain dust spot, screws rusty, fins bent.
I have his gpu serial no but sadly gigabyte doesn't allow to check it for warranty online.
I asked him to confront that dealer regarding this, if he has messed up by providing used card, he needs to agree and act appropriately by refunding the proper amount or provide a brand new card for the paid amount or provide a new Sapphire variant.
And in these 3 scenarios its all 50 50 or 70 30 chances but this is the first approach before moving further.
Last thing is to walk in gigabyte sc and check for the remaining warranty period and then grab his collar.
What else can be done?
A known family from the opposite building saw and invited to their house. It was a warm welcome after long yrs and gradually our talks went ahead and their son told he bought a new graphics+gaming pc. This guy is a complete noob as he is no way related to IT. He finalized on this config after circuling around 8 dealers with price fights her there.
The system bought this yr oct 18
is robust with i5 7500k, msi b150, Corsair 16gb ddr4, cm 600w psu, st 1tb hdd, gigabyte rx480 gpu.
His dealer use to send him every snapshot of whatever components he ordered for him during assembling the system.
Except for gpu.
He directly delivered the system at his home everything assembled.
The fella smelled something fishy but left it. Just some days later he was curious to look at gpu and he opened the cabinet. Now everyone at least have this basic idea that a brand new thing looks shiny and smells new. To his surprise the gpu was bit dirty, pale, dull, some cooling fins bent, fungus type whiteness etc.
He wasnt so much sure rather confused whether or not to approach the dealer or not as even if he does he dont know how to defend his point and deal further.
One more thing, for none of the components did he received any boxes as everything was assembled at that dealers place itself nor he still gave him even on insisting. Though he got proper bill etc.
Another thing, he was asked if he would like to go for Sapphire card but since he is new to all this his friends suggested for Gigabyte.
He shared his query and we instantly opened the cabinet and I was also shocked that all components are shiny clean new except for the gpu...too dusty as no where in the cabinet there is even a visible grain dust spot, screws rusty, fins bent.
I have his gpu serial no but sadly gigabyte doesn't allow to check it for warranty online.
I asked him to confront that dealer regarding this, if he has messed up by providing used card, he needs to agree and act appropriately by refunding the proper amount or provide a brand new card for the paid amount or provide a new Sapphire variant.
And in these 3 scenarios its all 50 50 or 70 30 chances but this is the first approach before moving further.
Last thing is to walk in gigabyte sc and check for the remaining warranty period and then grab his collar.
What else can be done?
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