dissel
Innovator
Hello Experts,
I'm a Bsnl BB user past 8 years and my current plan is BB Home Combo ULD 800 as mentioned in the Bill. From past 8 years at my home this connection served me as problem free. But now from Feb End 2013 it constantly make me suffer.
The problem is Low BB speed, Can't browse a page like face book / verge or any other page as well as many forum like this/ speedtest page simply refuse to load up, Download speed of well seeded torrent at utorrent goes to 0.8 Kbps to 0.2 Kbps....where in normal speed used to get 132Kbps at the beginning of month after limit cross 65Kbps to 80Kbps at regular basis.
Timing of this problem : Every Week days after Evening 7.30 pm /9.30 p.m/11.30 p.m and rectified or solved next day after 11.00 a.m which is office hour of BSNL. If the next day is Sunday/Holiday then these low speed symtom continues until the next working days/hour comes.
This is become normal in our Home BB connection. To solve this as you guess there are numerous complain (docket) bookings and call up to the local BB Cell. They called back and discussion with them sometimes take place half-hour long,but I never present myself any Rude or Angry instead of worried / concerned customer.
What happened after docket ?
During docket period (when they actually look into) BB behave normal during the day and at night it slow down but the duration is negligible and it last until the weekend. Docket No. closed - Sunday comes and my line goes back to it's slow trauma.
I'm using modem DNA-A201BEI from BSNL......
My ques;
1. Is it possible to access my connection/line before it reached to my home ?
2. Is there anyway BSNL employees such as line man or any other gave my line someone else to access?
3. Is there any ongoing sabotage for BSNL, so that BB customer surrender their connection ?
4. Please help / suggest what to do ?
To add this story short my BB line only functional when the BSNL office hours is going ON else it is almost as good as dead.
I'm a Bsnl BB user past 8 years and my current plan is BB Home Combo ULD 800 as mentioned in the Bill. From past 8 years at my home this connection served me as problem free. But now from Feb End 2013 it constantly make me suffer.
The problem is Low BB speed, Can't browse a page like face book / verge or any other page as well as many forum like this/ speedtest page simply refuse to load up, Download speed of well seeded torrent at utorrent goes to 0.8 Kbps to 0.2 Kbps....where in normal speed used to get 132Kbps at the beginning of month after limit cross 65Kbps to 80Kbps at regular basis.
Timing of this problem : Every Week days after Evening 7.30 pm /9.30 p.m/11.30 p.m and rectified or solved next day after 11.00 a.m which is office hour of BSNL. If the next day is Sunday/Holiday then these low speed symtom continues until the next working days/hour comes.
This is become normal in our Home BB connection. To solve this as you guess there are numerous complain (docket) bookings and call up to the local BB Cell. They called back and discussion with them sometimes take place half-hour long,but I never present myself any Rude or Angry instead of worried / concerned customer.
What happened after docket ?
During docket period (when they actually look into) BB behave normal during the day and at night it slow down but the duration is negligible and it last until the weekend. Docket No. closed - Sunday comes and my line goes back to it's slow trauma.
I'm using modem DNA-A201BEI from BSNL......
My ques;
1. Is it possible to access my connection/line before it reached to my home ?
2. Is there anyway BSNL employees such as line man or any other gave my line someone else to access?
3. Is there any ongoing sabotage for BSNL, so that BB customer surrender their connection ?
4. Please help / suggest what to do ?
To add this story short my BB line only functional when the BSNL office hours is going ON else it is almost as good as dead.
