Warranty claim using scanned copy of bill. Will I face any issues ?

[Vasishta.Sushant]

I bought some electronic item from ebay.in. The seller was from Punjab and he shipped the stuff to me. Lately I realized that I need to claim the warranty (it has been three months now, and 9 months warranty is still left) and I found that I can't locate the original bill. I requested the seller for the bill and he emailed me the scanned copy of the bill graciously.

Now I do have the scanned copy of the bill with me. Do you guys think I'll face any issues if I present the bill to the Samsung Service Center ?

 

[Vasishta.Sushant]

Nobody wanna comment here

 

[vivek.krishnan]

Yup, do that. Tell them it is xerox of original bill

 

[max_demon]

yes, that would work. I face no issues even without bill.

 

[jinvidia]

he could have couriered the original bill itself if he is in possession of it.

That doesnt matter as far as the bill is the true copy of the original...

 

[djmykey]

Do one thing. Print the bill and then xerox it. That might fool the SC

They might not be able to make out if its a xerox of original or a scanned and then xeroxed copy.

 

[adder]

Sorry i meant to say yes in the Poll,i had done a RMA of my monitor with a scanned copy.

 

[aman.pitbull]

No you will NEVER face any issues, you're not committing any crime !! your are a customer and a decent enough consumer to look for a scanned copy. Always remember 'customer is the boss' .

.

I've got 2 motherboards, 1 Monitor , multiple hard disks , 1 Samsung cellphone, 1 Nokia Cellphone , 3 laptops etc... RMA'd using(actually emailing) a scanned copy of the bill. Even a Xerox of the original bill will do.

 

[naveen chauhan]

Hell, I remember Aman getting a XFX board replaced past it's warranty period by showing the proof a 3 year warranty by the sticker printed on the mainboard box and that too from Rashi Peripherals, basically no one will refuse you if you talk kindly and show some respect.

 

[GLEN]

the last time i went to a SC for RMA on my pc motherboard all they did was ask me whether my board was in [font=helvetica, arial, sans-serif]warranty[/font] and nothing more they didnt even bother looking at my bill so a scanned shud be good enough but then again it depends on product

 

[Vasishta.Sushant]

Thnks guys. Just wanted be sure about the things. The opinions really helped.

 

[TheIndian]

Just one thing, make sure its has bot been photo shopped and the real warranty is something else.