Yep, those sort of abrupt replies certainly don't inspire confidence.
Maybe you should call up the land line no. of Rhythm House and see if you can get the guys I mentioned on the phone. Perhaps they can help? Note that giving my reference would be pointless as my last dealing with them was a couple of years ago so I doubt they would remember me.
Rhythm House Pvt. Ltd.
40, K. Dubash Marg (Rampart Row), Fort, Mumbai 400023. Maharashtra. INDIA.
Tel.: + 91 22 4322 2797
Store Timings -
Monday to Saturday 10:00 am to 8:30 pm
Sunday 11:00 am to 8:30 pm