In Brief: Lots of misinformation coupled with incompetence. Not releasing refund by making excuses and lying.
Bought a 13600KF because I got a good deal with them (10/05/2023). Promised to ship on the same day and lied that product was shipped on the same day. As per tracking details (Bluedart), it was booked for shipping the next day. After lots of delays, he (AMAN) told me he would use another shipping service (DTDC). Made a mistake on pincode due to which package was sent elsewhere. This happened even after I had remined him to update address properly. Told me that he would personally ship the product by going to courier's office. Lied again that product was shipped but on tracking website it showed that product had just been booked for shipping and had still not been picked up. In the middle of all this, he offered me an option to buy from Mdcomputer or another retailer who he thought was located in my city. I corrected him and gave him another option to ship the product to not cause him unnecessarily loss. Told me that he was out of town and had asked his 'Ladka' to ship it and had been misleading me about personal taking care of delivery. Gave him another chance to ship it via DTDC which was done on 22-May-2023. The package was returned back to on shipper's request as per DTDC on 25-26th may. Finally, decided to go for refund. He did 'NEFT' on Saturday evening, nothing happened till today. Kept him informed about this. Asked me for UPI Id today and again made a false promise to transfer money by EOD. After that, stopped picking up calls or responding to chat. I lodged a consumer helpline complaint against him. He responded on chat that this was not necessary and that he would transfer the money by EOD (today), nothing has happed till now.
Note : The above info is just based on memory. I have the details/chats etc. and can provide more Info if required. To me, this sounds a like a situation where the short term money from customer is being used for some other purpose, difficult to confirm. I might eventually get the money after almost a month of time being wasted but that is not a consideration apparently for duplicitous lairs like him.
Website :
https://www.theittude.com/
Did you get the amount back?
Did you get the amount back?