@PristineNote: I recently ordered a AD 700 and a Fiio E6 through your web site. I would like to know what support you offer for AT products, and only after placing my order and making the payment I came across a few reviews that said the AD 700 is not a headphone that delivers full spectrum of audio. I have not auditioned an AD 700 so far, so I cannot be sure of what to expect from it. My question is, would you let me exchange the headphone in case I am not satisfied with the AD 700's performance? The headphones I am currently using is MS-1 and from what I am listening to, I can say I am able to hear almost the full spectrum of audio with these cans.
About the courier service that you are using to ship equipments, Aramex, is not really doing a great job in delivering on time. If I remember correctly, my shipment must have been delivered to me on 18th Saturday evening. But it is now 20th Monday afternoon, and when I contacted Aramex regarding the delay, they just state that the shipment is on its way to final delivery without mentioning how long it will take to get to me.
Can you please make sure that such incidents do not occur again, and change the courier service if required?
About the courier service that you are using to ship equipments, Aramex, is not really doing a great job in delivering on time. If I remember correctly, my shipment must have been delivered to me on 18th Saturday evening. But it is now 20th Monday afternoon, and when I contacted Aramex regarding the delay, they just state that the shipment is on its way to final delivery without mentioning how long it will take to get to me.
Can you please make sure that such incidents do not occur again, and change the courier service if required?