Looking for techies:
We're a fast growing web hosting firm and are always looking for young techies to give them a chance to put their skills to the test.
If you know your servers and have some experience with linux, this place is perfect for you!
The position of level 2 + support technician at Lanos Technologies is the perfect place to flex your tech skills. From diagnosing hardware and software issues to inventing new ways to assist customers from entry level to enterprise, you will find the perfect balance of challenge and energy in just about everything you do with us.
We are interested in level 2 + support technicians that possess an ample supply of customer service experience as well as acute technical ability. As a leader in managed, dedicated server, and cloud hosting solutions, we require employees to have a firm understanding of hardware/software functionality, as well as experience in networking to fulfill day-to-day roles.
If you think you are the person for the job, have initiative, are reliable, have sound transportation, and are punctual, we might very well have a place for you among our ranks. Excellent customer service and interpersonal skills are a must in order to fit well into our high paced environment.
Responsibilities:
- Serve as level 2 & 3 support technician.
- Solve, or escalate issues via ticket, phone and chat mediums.
Required Experience: Experience in the following areas is a necessity in order to perform your job effectively.
- Must have basic to intermediate knowledge of the following operating systems: Windows server (2k, 2k3, 2008), Redhat, CentOS, Fedora, BSD, Debian.
- Must have a good understanding of the following control panels : cPanel, veportal, solusvm, whmcs
- Must understand and be able to troubleshoot the following software: HTTP, DNS (Bind), SMTP, POP3, FTP, SFTP, SSH, RDP (Remote Desktop Protocol), MSSQL, MySQL, Microsoft Exchange, Network connectivity.
- Must have an understanding of RAID, Hardware components (RAM, Hard Drives, Power Supply, CPU, Perc Cards, Ethernet, DRAC)
- Must be able to troubleshoot servers and know how to replace hardware components.
Additional Experience not required, but preferred:
- Network cabling (Cat5(6)/Ethernet)
- Experience with Cisco, Extreme, Dell, and Juniper L2/L3 devices.
- Programming (Shell Scripting, PHP/.NET/HTML for in-house projects)
- Virtualization experience with VMWare and Xen Server.
- Load balancing and high availability technologies and concepts.
- Prior experience working in support or working in a data center.
Send me your resumes at virat [@] cwebsites.com
Just look at the Q3 financial results on seekingalpha.com - solid numbers despite big acquisitions and a down economy this year.
