Shripad
Innovator
BikeAdvice said:Almost the same here. But they asked me to do a few more tests. Like removing the video cable and seeing if problem persists.
They have to throw that usual troubleshooting crap at everyone.
Its a common policy to assume customer is dumb and start from basics

This particular problem is simply due to problems during assembly. The backlight is basically escaping from the edges. Its not a cable problem or anything like that, but hey, they have to follow their procedure of following those common tests

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