Camera Ebay camera dealer fraud.....Help!!!

My friend who is a power seller at ebay told me that this kk_camerazone guy has multiple high profile user IDs around there.When he had bought from one of this other IDs and had to clear some doubt,he was contacted and dealt by the kk_camerazone's mobile number.So, he is playing a nicely planned game.
 
I think we should spam the dealer in our past time on the below nos. Enquire about any camera first & then ask for warranty offered, he will reply "It's dealer warranty sir, we will handle it" Then refer him the case of Prianshu.
His tel no: 26500129 , 9773503949
 
Spamming is no solution man...I wont get the camera...plus I dont want to waste my valuable on such hopeless person...the thing is that I need a full refund or the camera...anything even different model of similar range would do...thats it....
 
rohan30186 said:
Spamming is no solution man...I wont get the camera...plus I dont want to waste my valuable on such hopeless person...the thing is that I need a full refund or the camera...anything even different model of similar range would do...thats it....
Click to expand...

did you try escalating to ebay ? and do you have a bill for the camera ?
 
bitsandpieces said:
did you try escalating to ebay ? and do you have a bill for the camera ?
Click to expand...

Obviously I contacted ebay. I'm doing that since last 2 months .every alternate day i'm getting mails of saying do this ,do that. They even suggested to write to their fraud investigation team. Even did that but reply. Now I wrote to ebay that i'll write to consumer court if they dont take action within 7days.
Some of the mail talks i had with ebay and dealer...

Read last mail first since its in down-up manner
-------------------------------------------------------------------------
Hello Prinshu,

Thanks for writing back to us. My name is Evelyn and and please allow me
the to assist you regarding your concern in contacting your seller,
"kk_camerazone".

We have reviewed your email and please know that we are in the process
of investigating the contact information of the seller you are
reporting. This process usually takes 2-3 days. If we are unable to get
in touch or obtain a valid contact information, then we will be taking
action against them.

You can review the status of another member's account by looking at
their feedback page. To do this, enter their User ID into the 'Feedback
Profile' section of the following web page:

eBay Search: Advanced Search

If you are still not able to hear from the seller, we would suggest that
you find other ways of personally getting in touch with.

Also, please know that eBay has a comprehensive Fraud Investigation Team
to combat instances of fraud on the site. This team not only works
diligently to prevent fraudulent individuals from using the site, but
also initiates appropriate action against them.

In the event that you find your concerns are still unresolved despite
following the appropriate Trust and Safety processes, we request that
you write to the Fraud Investigation Team at the following email
address:

contactindiafit@ebay.com

Once again, thanks for writing and bringing this matter to our
attention. Rest assured that if you have any concerns that need to be
addressed, we are just an email away and we will respond to you in a
timely manner.

Regards,

Evelyn S.
eBay Customer Support

_______________________________
Protect your eBay account by changing your password regularly. For more
information, please visit the link below:

eBay: Redirect
Original Message Follows:
------------------------

Form Message: %12100% 033009
D_ID082720090205D_ID/W_ID178864621W_ID/S_ID203S_ID
User Feedback: 1
User State: ?01

Browser info: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1;
InfoPath.2)

Topics

Message: Hi Ederlinn,
I tried all means of contacting the seller but there is no response from
his side. I also sent him a mail via ebay so that he gets an official
mail from ebay id but he has not replied to that as well. Also whenever
i give him a call he turns off his phone. I tried all ways to contact
and now its upto you to try and contact him.There is no hope that he
will reply to my countless mails and calls which I have made till now.
Waiting for a quick reply.

Thanks & Regards,
Prinshu Agrawal

Previous Message Follows
-------------------------
Hello Prinshu,

Thank you for your time to write to eBay. My name is Ederlinn and I am
happy to assist you regarding your concern about the camera (item number
370179790724) that you have bought from "kk_camerazone".

I really want to help you resolve this issue because I know how
important it is for you to have this matter settled. I understand that
this has been over months ago, we recommend that you call the seller if
you have not done so already. eBay encourages open and honest
communication. We believe that many issues can be resolved with a quick
conversation.

Please reply to this email requesting the seller's phone number. Since
the item listing ended over 90 days ago, you can no longer request the
seller's contact information through the eBay site.

***Note***

A copy of your contact information will be sent to the seller at the
same time as the seller's information is sent to you.

I appreciate your patience and understanding regarding this matter and
look forward to your response so that we can resolve this matter as soon
as possible for you.

Regards,

Ederlinn L.
eBay Customer Support

_______________________________
Protect your eBay account by changing your password regularly. For more
information, please visit the link below:

eBay: Redirect
Original Message Follows:
------------------------
Hi,
I had bought a digicam Sony DSC S950 from kk_camerazone using
(ebay id: tripta_kishore-2009) at that time. I received the product
within 4-5 days.
But the product had some manufacturing fault. I sent it back to the
dealer as per his policy
on 4th april 2009 (invoice number 2377).

The dealer told that it will take about a week to get it fixed.
But when I called after a week, he asked for another week and gradually

he stopped picking up my calls and stopped answering to my mails. Its
over
4months now and I still haven?t got my camera. Dealer is still not
responding positively.
Kindly guide me on this issue. Hoping for some quick and positive
response from you.

Thanks & Regards,
Prinshu Agarwal

--------------------------------------------------------------
-----Original Message-----
From: Prinshu Agarwal [mailto:prinshu_Agarwal@xxxxxxx.com]
Sent: Monday, May 11, 2009 5:24 AM
To: kkcamerazone@gmail.com
Subject: [?? Probable Spam] Sony dsc-S950 replacement

Dear Sir,
I had shipped you my Sony DSC-S950 for replacement from mysore and would like to know as when will i be receiving it.
Kindly reply asap

Regards
Prinshu Agarwal

-------------------------------------------------------------------------

-----Original Message-----
From: kk [mailto:kkcamerazone@gmail.com]
Sent: Tuesday, May 12, 2009 5:56 PM
To: Prinshu Agarwal
Subject: RE: Sony dsc-S950 replacement

Hello,

We have got the camera from your side.

From our end we have received the Dead camera ( no display no movement )

We have forwarded the same to service , we are awaiting the reply from service .

Soon we will update u the status.

Thank you
 
rohan30186 said:
Obviously I contacted ebay. I'm doing that since last 2 months .every alternate day i'm getting mails of saying do this ,do that. They even suggested to write to their fraud investigation team. Even did that but reply. Now I wrote to ebay that i'll write to consumer court if they dont take action within 7days.
Click to expand...

Do you have proof that you sent the camera back to the seller , like a courier consignment number ?
 
rohan30186 said:
--------------------------------------------------------------
-----Original Message-----
From: Prinshu Agarwal [mailto:prinshu_Agarwal@xxxxxxx.com]
Sent: Monday, May 11, 2009 5:24 AM
To: kkcamerazone@gmail.com
Subject: [?? Probable Spam] Sony dsc-S950 replacement

Dear Sir,
I had shipped you my Sony DSC-S950 for replacement from mysore and would like to know as when will i be receiving it.
Kindly reply asap

Regards
Prinshu Agarwal

-------------------------------------------------------------------------

-----Original Message-----
From: kk [mailto:kkcamerazone@gmail.com]
Sent: Tuesday, May 12, 2009 5:56 PM
To: Prinshu Agarwal
Subject: RE: Sony dsc-S950 replacement

Hello,

We have got the camera from your side.

From our end we have received the Dead camera ( no display no movement )

We have forwarded the same to service , we are awaiting the reply from service .

Soon we will update u the status.

Thank you
Click to expand...

I think should be enough...but i'm nt sure whether she has kept the courier consignmt or not...will ask her 2mrw n let u know.....
 
hi guys...I contacted ebay live support...support person Payal told me that she would escalate the topic and take action within 72 hours.... I told her that i dont need an advice mail i need u to contact the dealer first then contact me...I also said if they dont contact the dealer till friday i'll write to consumer court....now lets c wht response i get...
 
hi guys there is no update from ebay...tried contacting them again but all they ask for 24-72 hrs for updating the status...I have decided that i'll write to consumer court once i go to mumbai in mid oct...
 
kk_camerazone appears to have 99.8% feedback rating. Try calling him from some other number or wait for sometime and see what answer does ebay has for you. Also if writing to Consumer forum it would help you if you can gather all the evidences like courier receipts, bill etc.
 
Roxtin said:
kk_camerazone appears to have 99.8% feedback rating. Try calling him from some other number or wait for sometime and see what answer does ebay has for you. Also if writing to Consumer forum it would help you if you can gather all the evidences like courier receipts, bill etc.
Click to expand...

Tried calling him 100 times from 10-15numbers but in vain...he cuts as soon he hears her name...
 
File a compliant before the District Consumer forum in your area. before that try issuing a legal notice to him.

Apart from the above, start a thread in ebay's forum, also provide link to this thread there. It may help you. It will also make others aware of this dealer's behavior.
 
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