Got Fake Airpods pro from Amazon

adizz said:
Amazon are finally going to take it back and do a refund.

The trick was to cc Jeff Bezos lol. I’m not kidding. A kind stranger on Reddit suggested me to do this and it worked.
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now i really envy you.... I got fooled for fake ... I'm really getting angry on myself
 
iyengar said:
now i really envy you.... I got fooled for fake ... I'm really getting angry on myself
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I feel you, it's a terrible situation. Unfortunately, only the seller can take it back. You'll need to reach out to them somehow. Also see if you can raise a dispute with your card/bank, if you did use one at all.

Yours looks much more fake than mine, so it's easier to prove it is one.
 
adizz said:
The trick was to cc Jeff Bezos lol. I’m not kidding. A kind stranger on Reddit suggested me to do this and it worked.
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What does this mean? you talk to amazon on the phone. There is no email involved unless you're referring to twitter.
 
blr_p said:
What does this mean? you talk to amazon on the phone. There is no email involved unless you're referring to twitter.
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Once they raise a case via social media, it gets handled by a different team and this team is reachable only via emails. From that point onwards, calls/tweets did no help whatsoever. They all pointed me to the social media team.

Sm team was insanely unresponsive. So I ended up cc’ing a bunch of escalation email ids yesterday and ended up getting a call this morning.

I’m glad it worked for me but I still find it funny
 
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adizz said:
Amazon are finally going to take it back and do a refund.

The trick was to cc Jeff Bezos lol. I’m not kidding. A kind stranger on Reddit suggested me to do this and it worked.
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Marking mail to CXO, good to know this trick still works. First time I tried that with Vodafone in 2008 :tearsofjoy:
 
iyengar said:
not online.. but from Chennai Shop called Gadgets World, Mount Road.

one finding though, the serial number on the box doesn't match with the number inside the pod
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It does match... Am I missing something here?
 
dexterz said:
Isn't Gadgets world a first copy shop? I remember seeing a video on Youtube or facebook couple of days back where the vlogger intro'd the shop as good place to get first copies
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When a vlogger introduces a shop that people barely know, it is paid promotion. Look for that on social media sites like Reddit. If not, drop a post in few subreddits (one for city, one for india tech subreddit etc) and see if anyone had good/bad experiences.

If I have to buy electronics offline, I would rather go to Croma or similar reputed chain. Some of these stores insist on opening the box and verifying the product (if it is not coming from warehouse, like a fridge or TV) in front of you.

Also, we have to make a habit of unboxing and checking everything in front of them, including warranty status.
 
I agree that we need to unbox the product in front of store manager

I repent my decision to buy this and ended up with first copy. I will give this to my kids for personal use.
 
iyengar said:
I agree that we need to unbox the product in front of store manager

I repent my decision to buy this and ended up with first copy. I will give this to my kids for personal use.
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At the very least open a complaint on a consumer forum. I dunno how it's going to work against a small offline shop but let's see.
 
lockhrt999 said:
At the very least open a complaint on a consumer forum. I dunno how it's going to work against a small offline shop but let's see.
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When I was buying phones earlier. The deal was open the box let me see the screen and if it is ok I will buy it.

Smaller shops would agree to it. Brand shops like Samsung refused and insisted I go with the service centre after which I told them was unacceptable.

I've since bought phones on amazon and the last three were fine.
 
adizz said:
Once they raise a case via social media, it gets handled by a different team and this team is reachable only via emails. From that point onwards, calls/tweets did no help whatsoever. They all pointed me to the social media team.

Sm team was insanely unresponsive. So I ended up cc’ing a bunch of escalation email ids yesterday and ended up getting a call this morning.

I’m glad it worked for me but I still find it funny
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Have you received the refund?
 
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