Erased it from your history? That's new. Refunded orders get auto archived, are you sure it's not in archive orders?
@op apart from the social stuff, if you still want to get something from the service Center, you could try going in around noon and asking for the Center manager, instead of front desk staff?
@op apart from the social stuff, if you still want to get something from the service Center, you could try going in around noon and asking for the Center manager, instead of front desk staff?