lida said:I dont think it is the billing issue thingy... I have ordered from thinkgeek.com and my card is billed to my office address and I had put my residential address as shipping and billing address... They have something called card verification where they call and confirm card details and then charge and process the order... But my Bro in US did not get the call either (had given his contact number for delivery)...
They just randomly cancelled the order... Or may be that they do not want to ship it to me... apparently last when i spoke to them they said that order was ready they were jsut waiting for Credit Card verfication to happen and then they will process the order... but I (my bro) haa to wait for the call to come but they never called yet cancelled my order... I probvably will have to chat with them tonight... Let see...
I did not get any notice I just checked for order status online and it said order is cancelled...
card being billed to office is not an issue
Is your residential address which you used for shipping and billing address included in profile
means did you enter that address when you filled you CC application or got it updated later in your CC profile