Ir0nMerc
Level D
I bought a used 1660S from @blitzkrieg96 a few months ago after checking this listing. I paid him via UPI (GPU + half the shipping). He sent the package with Amazon via Shiprocket. The package didn’t get delivered stating the reason “customer refused” even though nobody came to our house. I received the message from the shipping company asking if I want another attempt for delivery which I said yes but nothing happened. Finally, package returned to the seller (@blitzkrieg96).
Then a few days later, he messaged me that he received windchimes in the package instead of his GPU. He filed a complaint with the company and they agreed to refund and reimbues the value of the item. Then he said to me, he will return the money when he receives it. In between I asked him to contact them for update but nothing much happened except they replied that they will update. It’s been 2ish months now.
I wanted to send Shiprocket a legal notice and file a consumer court case. So, I discussed this with my uncle who is a lawyer and much knowledgeable about this stuff. He explained it to me that I can’t file a consumer court case myself because I didn’t purchase services from that company. I cannot hold them accountable if I haven’t bought product or services from them. It made sense so I waited.
Then he messaged me 3 days ago and told me that the insurance company denied the insurance claim because the surveyor couldn’t find the 1600S at the claim amount. Although he tried to convince him by telling that prices change all the time but the surveyor was not convinced. @blitzkrieg96 shared the email with me that he received from Shiprocket stating that since the surveyor could not find 1660S in this price range, they concluded that it was used/2nd hand product and hence, they denied his claim.
I again discussed this with my uncle and he pointed out 2 things.
1. If the insurance agency is denying the claim based on a product being used that means the company does not allow sending 2nd hand products using their services. If that is the case, then it means that the seller broke the terms which would nullify the insurance coverage. He said he can only confirm it by reading company’s policy but he also said, that’s not our concern.
2. I bought a product/services from the seller so I can only hold him liable for any undelivered product, not the courier company or the insurance company. Of course, the seller can then again hold courier company liable because they lost his package. He hired them to deliver a package and they simply failed to deliver it and on top of that they lost it instead.
I messaged this to @blitzkrieg96 and said if he did break the terms of shipping company then I won't be bearing the cost of your mistake. He should have sent the package with a proper courier service. It was his responsibility.
To which he said, he is not going to return the money. He said he doesn’t care if the package reached to me or not.
Then a few days later, he messaged me that he received windchimes in the package instead of his GPU. He filed a complaint with the company and they agreed to refund and reimbues the value of the item. Then he said to me, he will return the money when he receives it. In between I asked him to contact them for update but nothing much happened except they replied that they will update. It’s been 2ish months now.
I wanted to send Shiprocket a legal notice and file a consumer court case. So, I discussed this with my uncle who is a lawyer and much knowledgeable about this stuff. He explained it to me that I can’t file a consumer court case myself because I didn’t purchase services from that company. I cannot hold them accountable if I haven’t bought product or services from them. It made sense so I waited.
Then he messaged me 3 days ago and told me that the insurance company denied the insurance claim because the surveyor couldn’t find the 1600S at the claim amount. Although he tried to convince him by telling that prices change all the time but the surveyor was not convinced. @blitzkrieg96 shared the email with me that he received from Shiprocket stating that since the surveyor could not find 1660S in this price range, they concluded that it was used/2nd hand product and hence, they denied his claim.
I again discussed this with my uncle and he pointed out 2 things.
1. If the insurance agency is denying the claim based on a product being used that means the company does not allow sending 2nd hand products using their services. If that is the case, then it means that the seller broke the terms which would nullify the insurance coverage. He said he can only confirm it by reading company’s policy but he also said, that’s not our concern.
2. I bought a product/services from the seller so I can only hold him liable for any undelivered product, not the courier company or the insurance company. Of course, the seller can then again hold courier company liable because they lost his package. He hired them to deliver a package and they simply failed to deliver it and on top of that they lost it instead.
I messaged this to @blitzkrieg96 and said if he did break the terms of shipping company then I won't be bearing the cost of your mistake. He should have sent the package with a proper courier service. It was his responsibility.
To which he said, he is not going to return the money. He said he doesn’t care if the package reached to me or not.
Last edited:
