Market Feedback Iphone 4 purchase gone Awwry.. Home button problem (Guptaji`s Iphone4)

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First and foremost: the thread is not against you or to instigate you. Something has gone wrong with the deal and solution has to be provided for the same.

Point 1: Yes u have been in touch, check the first post itself, that with dates and time I have attached details about the conversation we had.

Point 2: Yeah I am, especially when you don’t relent that the phone has home button issue and above on that you say to me I should not again n again say to you that my brother`s money is involved in the same and he is literally saddened by the purchase. Above on that when u question my knowledge our categorically specify my inability to restore iphone myself by citing that I shouldn’t hve bot an iphone without having intricate knowledge of all the workarounds involved.

Point 3: I apologized in next 5 mins to you (I also mentioned in the first post itself, that I did get loud on you, then u cut my call, then u asked me to relax, u said u`ll help, then I apologized)

Point 4: Please get out of the impression that anyone can dump anything on someone else utilizing any platform available. It’s just a matter of finding someone who thinks one step ahead of u.



Now on clarifications part:


1: that is what you claim, and might be rightly so. But just tell me how come then the home button issue just appears the very same day you sold the phone. If you want I can videograph the person who was attaching gevey at Vashi`s (navi Mumbai) impression shop who will confirm how hard it was getting to cut call and go to settings with the home button not responding after dialing 112.

2: The buyer was not just inspecting the phone for 1 hour. He was also trying to fit in another GEVEY sim purchased from the shop he knew (and where you both were at that time), wherein the Gevey sim kept on failing, and my cousing taking cognizance of your effort to catch a flight at that very moment let you go. Don’t just say he kept on checking the phone for 1 hour etc ..

3: if you don’t remember when I approached you, check the first post. Yes I did my own research for the same wherein we both came to consensus that may be should get it first checked via restoration and confirm if it can help. BUT also at the same time I did tell u we don’t know about the process and would not like to brick the phone in the same process. You suggested to do it from the shopkeeper we knew.

I then called my cousin to ask if the shopkeeper will do that, he said he will but he will charge, I then again decided y should we fiddle with the sellers phone which again will give the seller an edge if something more goes wrong wherein he can claim, aapne bahar se kyon karwaya.. now the fault lies on you and u deal with it. This is where it was decided by me and then requested to seller to get the restoration done by himself.

Point 4: my brother met you yesterday night.. and i regard that well that you painstakingly drove for 2hrs to get things sorted.

so then my brother was supposed to give you the phone. what did he simply ask you ? sir can i have ur address !!

you declined ! now if someone has their monies stuck onto you and again you are also taking the phone along with yourself, dont you think you should atleast give the address to that person.

one more thing, you mentioned to my brother that you are again supppose to go out of mumbai today and will be back after 2-3 days, so should he just give u the phone, the money, the trust and wait for you to return back to mumbai, with us having no details about your whereabouts ?

you then told him 500 rakho aur aap karwalo, i`ll help return aaneke baad... he being as dumb as he can be, accepted 500 bucks and called me after reaching home.

i told him not to get it done from outside..

refund is the solution i believe

I am requesting you to do only 1 thing now:

Please Refund !

its quite wierd to know that now Dear Guptaji says we had not talked about any testing warranty, hence he dint provide and is now scotfree to ignore

our concerns. let me make u remember Dear Guptaji, on the very first call very apprehensively and excitedly i asked you to confirm if the phone is defect free and

also told you sir please 2-3 din (days) ka testing warranty dena which you said you were ok with


why dont you also tell the thread viewing Junta how you changed the price of your deal: you once mentioned that in the thread above that you wanted to sell iphone 4 lastly for 22900, then i put in my best offer for 22500.. you called me then and said, dinesh abhi i am gettin an offer of 24k alone for iphone 4, aapko main sirf isliye bechna chahta hoon kyonki aap mumbai main ho toh .. par aapko jyada pay karna hoga.. I then request you to 24k main accha deal karo.. u relent to give the case now with the phone and the purchase is made.

aapne price girayi... fir badhayi.. u also told me that now you can open another thread and can sell at higher value.. etc

guptaji said:
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I was not aware of such a thread being created against me.

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Before I explain/clarify myself:

1. I have been in touch with Dinesh constantly over the past week and have been nothing but co-operative with him.

2. Dinesh is short-tempered and has issues listening to the other person's point of view! There have been major communication gaps with him because of this.

3. The way Dinesh has been communicating and the way he has presented himself in this thread are totally different.

4. If I wanted to dump a faulty phone on someone I would never choose THIS forum. I could’ve easily sold it off to someone else via a different medium. I have nothing to gain by risking my reputation on these forums; I’ve been on TE long enough to know that.

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Couple of quick clarifications:

1. There was no issue with the iPhone before it was sold to the buyer.

2. The buyer satisfactorily inspected the iPhone for almost an hour along with two other guys, one of whom was a shopkeeper experienced in dealing with iPhones

3. Dinesh apprised me of the issue last Friday or Saturday. I requested him to give me sometime to get back to him since I was not in Mumbai. We spoke again and he suggested, based on his online research, that we do a restore as the phone was perfectly fine otherwise. I agreed

4. It was agreed that the seller will try to get the phone restored by someone who knows how to restore/upgrade an iphone over the weekend (as I was not around). The buyer came back to me later on Sunday evening or Monday morning (not sure when exactly it was) and mentioned that he could not get the phone restored as the shopkeeper wanted to charge him for the restore. He insisted that I do the restore, to which I reluctantly agreed only b’cos I would have not been able to do it immediately, but I never said that I would not do it.

5. After communicating with Dinesh and the buyer, I met the buyer yesterday night to pick up the phone from him (after a grueling two hour drive). I requested him to meet me the next day morning, use the phone for a day and give me his feedback. The buyer then expressed concern that he had already paid the money and did not trust me enough to give the phone back to me as well. This is when I suggested that he takes the phone to 3rd party, and get it restored under his supervision, at my expense. I still asked him to call me back with his feedback the next day.

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I did not know about the existence of this until ChiragThakur called me up and updated me of the situation about an hour back.

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I’ve done nothing wrong and request everyone else on TE to not make accusations without really knowing what has happened.

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Dinesh,
Neither did I your brother ask me for your address nor did I ask him to collect the phone 2-3 days later.
You were not present in any of the meetings between and me and your brother and twisting the facts to your advantage.
I told your brother to meet me the VERY NEXT DAY MORNING. he refused saying it'll be difficult for him to get up..! I requested him to make it tomm morning failing which I night be able to meet him for a couple if days. Then he expressed concerned about handing over the phone to me which is something you and him should have considered before fixing up the meeting. Nevertheless I suggested a solution that would have made him comfortable.

--- Updated Post - Automerged ---

Dinesh_Malhotra said:
First and foremost

its quite wierd to know that now Dear Guptaji says we had not talked about any testing warranty, hence he dint provide and is now scotfree to ignore

our concerns. let me make u remember Dear Guptaji, on the very first call very apprehensively and excitedly i asked you to confirm if the phone is defect free and

also told you sir please 2-3 din (days) ka testing warranty dena which you said you were ok with


why dont you also tell the thread viewing Junta how you changed the price of your deal: you once mentioned that in the thread above that you wanted to sell iphone 4 lastly for 22900, then i put in my best offer for 22500.. you called me then and said, dinesh abhi i am gettin an offer of 24k alone for iphone 4, aapko main sirf isliye bechna chahta hoon kyonki aap mumbai main ho toh .. par aapko jyada pay karna hoga.. I then request you to 24k main accha deal karo.. u relent to give the case now with the phone and the purchase is made.

aapne price girayi... fir badhayi.. u also told me that now you can open another thread and can sell at higher value.. etc

Testing warranty was never discussed between us.

I was upfront and honest with you about the price, the gevey and the other buyer. You insisted on buying the phone and I fail to understand how I sold the phone at a higher price to you. and how is that even relevant here??
 
Is the buyer agreeable to getting the phone fixed from a reliable source with seller paying for it?

Is the seller ready to pay for fixing the phone?
 
Alternately,

Is the seller agreeable to getting the phone fixed from a reliable source with buyer paying for it?

When the phone was exchanged, I wonder why did Dinesh or his brother not notice about the Home button flaw, considering this is the most used button in the device. Or did it skip their minds completely? Did they not do a quick inspection?
 
Gannu, I have told again n again that the issue occurs intermittently. That if you'd be using for sometime it just won't occur but when it does the only solution to is restart.

When the cell was exchanged I wasn't there. I met my brother in afternoon, when he came at my place to get the correct gevey sim.

My cousin is a noob, happy to hear that ? That's y he couldn't check properly or should I say that as I have mentioned again that issues occurs Intermittently..

Read through the posts earlier and you'll get to know that id gone the day before actual purchase happened to meet the seller. Seller dint turn up and his cell got switched off..

If you just have to take jibes out here, I'll open another thread for the same.

This is my cousins money and he needs help. Help if you can and go though full thread before leaving your expert comments.

Gannu said:
Alternately,

Is the seller agreeable to getting the phone fixed from a reliable source with buyer paying for it?

When the phone was exchanged, I wonder why did Dinesh or his brother not notice about the Home button flaw, considering this is the most used button in the device. Or did it skip their minds completely? Did they not do a quick inspection?
Sent from my I897 using Tapatalk
 
While it is not right to have this problem right after purchasing it, there is also a chance of this problem occuring suddenly and disappearing suddenly. This problem can also be related to software issues.

Here is the link that discusses about this problem:

https://discussions.apple.com/thread/2798587?start=30&tstart=0

Here are experience of users:

"...and just as the way the problem appeared, it has mysteriously gone away without me doing anything....most frustruting..."

"I also have this problem; it seems to be due to one or more apps that are open at the time of 'power on'. If I power off and on it the home button works again then close all open apps and it continues to work ok. Maybe its one or more of the apps that are causing the problem. I will try to isolate which one."

"I also have this problem, for me it seems related to the charger.

Sometimes when I take my phone off the charger the home button is very unresponsive but if I plug it back in and remove it again it then works fine."

"i really dont believe that the weather is the issue because i live in south texas where it is hot and dry most of the year and right now that is the case and my home button has been unresponsive...i barely upgraded my ios to 4.3.1 like a week ago and after a few days i started to notice the issue....i upgraded to 4.3.2 in hopes to correct the issue but no luck.....what i did and seems to be working better is updated itunes and then restored phone after upgrade....so far seems to be working alot better but i just did this today....hopefully this helps"

"I've updated to iOS 4.3.2 and the same issue exists. It was working for a few minutes, then not working. The issue is most likely Software Related. Apple, please fix this."
 
Phone is in the same condition as seller sold. No apps installed or played with hardware.

Its stock as buyer gave

aradhakr84 said:
While it is not right to have this problem right after purchasing it, there is also a chance of this problem occuring suddenly and disappearing suddenly. This problem can also be related to software issues.
Sent from my I897 using Tapatalk
 
Actually I was supporting you by saying that it sounds fishy that phone was working better just before you bought it :) But did you try out the solutions in that forum. Maybe if one of them works, we can find out the reason for this accident.
 
Dinesh_Malhotra said:
If you just have to take jibes out here, I'll open another thread for the same.

This is my cousins money and he needs help. Help if you can and go though full thread before leaving your expert comments.

First up, relax and tone down a bit! I wasn't taking any sides here. Second, you do need to realise that ultimately it is between the two of you that a resolution should come. We as forum members cannot take a decision on your behalves and TE will NOT be held responsible for such wrongdoings of any kind.
 
In the meantime, leave the fone under a lamp.
If at all moisture is what is causing, heat from the lamp should take care of it. But pls do make sure you dont do it in a way that the intensity of the heat harms the texture/hardware of the phone.
 
Honestly Dinesh I did not see Gannu taking sides with his post. It is a valid question. Because noob or not, I am wondering how you guys did not have a chance to press the home button considering it is the most used button. It is an unwritten rule to fully check out the device before you hand the money. Also it is better to accompany someone who knows about phones so that these things can be avoided. But let's not get carried away. Try out the link in detail and see other user's method to correct it. Also try other member's idea. Else, better to have Guptaji responsible for repairs. If not, atleast you and Guptaji can share for repairs so that no one is held accountable.
 
Well I spoke to my brother and he says he had faced a similar issue on his iPhone after jailbreaking and installing some app from Cydia. How about trying a fresh restore once again, not installing anything and using it for a day? Worth giving a try? It could possibly be a software issue after all! Also, if OP is not too keen on flashing it, someone in Mumbai, who both the buyer and seller trust, can do the flashing and check if it is fixed after the flash.

--- Updated Post - Automerged ---

aradhakr84 said:
Honestly Dinesh I did not see Gannu taking sides with his post. It is a valid question. Because noob or not, I am wondering how you guys did not have a chance to press the home button considering it is the most used button. It is an unwritten rule to fully check out the device before you hand the money. Also it is better to accompany someone who knows about phones so that these things can be avoided. But let's not get carried away. Try out the link in detail and see other user's method to correct it. Also try other member's idea. Else, better to have Guptaji responsible for repairs. If not, atleast you and Guptaji can share for repairs so that no one is held accountable.

It's a known issue and happens intermittently. It is entirely possible that this problem did not occur when the phone was tested in front of the seller.
 
True and I mentioned that in my post with link, This most likely to be software related. But in my recent post, I was actually saying that there was nothing wrong Gannu's question.
 
aradhakr84 said:
True and I mentioned that in my post with link, This most likely to be software related. But in my recent post, I was actually saying that there was nothing wrong Gannu's question.

I was referring to this part of your post

ecause noob or not, I am wondering how you guys did not have a chance to press the home button considering it is the most used button. It is an unwritten rule to fully check out the device before you hand the money
 
Ok. Maybe you did not understand me, I said those things because that is what Gannu asked and I supported him by saying that it is common for everyone to think how buyer did not notice this before. Because we do not know yet if it is intermittent, software or hardware related :) If it is intermittent problem then I will take back what I said :)
 
It is an intermittent problem which went unnoticed because of the Gevey sim installation problem as all the focus was centred on gettin that network bar visible and further even seller had to catch a flight out of mumbai.. (though he did stay with my cousin for an hour before he took a leave)

I have said again in Bold that its an intermittent problem that reoccurs at any time.. Y again then it is being pin pointed on a recurrent basis that we as buyers should have checked n all...

Please go through my earlier posts and try to understand. Its my cousins money and my trust on TE as a platform to buy/sale in peril.

I have enough sense to not blame TE by any means but I believe members here can help, hence posted.

Easy to ask people to stay calm, relax, understand when its their money that is riding on the case. Why should I not feel one bit disappointed when few members even after mentioning again n again say the same thing that I should had checked etc..

Please help guys. Its 23.5k. Please

aradhakr84 said:
Ok. Maybe you did not understand me, I said those things because that is what Gannu asked and I supported him by saying that it is common for everyone to think how buyer did not notice this before. Because we do not know yet if it is intermittent, software or hardware related :) If it is intermittent problem then I will take back what I said :)
Sent from my I897 using Tapatalk
 
^^ I am sorry and you are right. I cannot question your judgment at this time. You are not wrong to come to TE for help. Also you are right as it is not satisfying to sit with a defective phone considering you paid 23.5k.
 
Hi there,

i read ur story and i am not here to support anyone..

just one thing...the gevey sim you bought are you sure it was an original gevey...

fake gevey sims are known to cause hardware issues with the iphone 4.

"Here’s what it reads after using Google Translate (I’ve improved the Grammar):
There are many counterfeit GEVEY sims in the market, all are very similar in appearance, but they have a lot of problems. They likely cause unnecessary damage to the iPhone. Your eyes cannot easily distinguish between the original and counterfeits.
"
read this post :
How To Identify Fake GEVEY Sims & Avoid Getting Scammed

might help..all i can say is one should had checked the phone thoroughly before buying it..

also chk if the phone is under waranty
 
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