TheITWares said:
^^ Yes that's exactly how its done you used the Earphone for 7 Months so how am i liable to pay you the full amount i know your not selling it to us but the same cannot be replaced and that's the reason why customers are issued credit notes in such cases, tatzy we offered you a Credit note. Just coz your not selling it back to us doesn't mean you have not used the same for 7 Months that will count for something right?
Yes you are somehow right,
But not 100%. Now m gonna post my 4870x2 RMA procedure which took around 3months in extensive detail so that everyone can know how this stuff works,
I bought a used 4870x2 for 15k, which after i realized that this thing is a power hungry monster :/ , so here comes my trick (whatever you thought of it now), gave a visit to tirupati service center @ NP and told them that my card is having high temps(which i m indeed right because @ idle its having 55'c
) and also having some flickering problems, they first asked that whether the card is sourced from tirupati or any other distri. after confirming with me, they too the card and gave me a time of 20days, tat you will get your card replaced.
Now after 1 month, asked them wheter my card is arrived or not, they said its not in stock anymore, waited 2weeks more, then finally gave up and wrote a email to palit support and tirupati head office. Got a call from Mr. Abhishek and he asked me to provide 1 month more time but after hearing my problem that i am a animation student (which i am not) he provided me a standby GPU ~ 5770. After 1 more month he gave me call, and provided some offers to me which are as follows;
Credit Note deducting my usage time, ( price paid on the card is 35784rs.)
2x4890
2x5850 (by paying 6k cash more)
5870 (yeyeyeyey, mission accomplished
)
but before confirming with that how this RMA procedure goes, he told that the if you want the credit, it will be calculated by deducting the usage time (he quoted me 22k), then i asked why you are giving options for 2x4890 or 5870, he said that if a customer wants replacement of the product, it is provided on the bases of performance ad not the current price or price paid, customer can choose a lower end end product + cash (if the service provider agrees), or can choose a more powerful card by paying more cash, or the service will provide them a best deal. So i finally gave up @ Brand new Powercolor 5870.
Hope both the defending and opposition parties can understand this, not defending or supporting any1.
