The Enshittification of Swiggy

[guest_999]

Of course right after I sign up, express is not available:

I haven't seen it available from any of the restaurants I order which are among the top rated most ordered ones & I live in NCR.

 

[?dOuBtFiRe?]

@rsaeon
Did you sign up afresh or upgrade? If new, did you use coupons or full amount.
Mostly since today is Sunday, delivery agents are not available. Do try on a weekday. Else reason as above mentioned.

 

[rsaeon]

It's available now for the same restaurant, a few hours later, but the time estimate is the same as it was without express ha:

 

[rsaeon]

One more of these and the blck membership would've paid for itself:

 

[badwhitevision]

One more of these and the blck membership would've paid for itself:

But these are coupons and not cashback, so say there's a restaurant with 60% upto 120 off, then you would be able to either use either 120 off or 100 off but never both. Is that right?

 

[DBot]

Yeah,
You can use it on restaurants without discount.

 

[rsaeon]

Yeah, I have a few favorites that never have coupons so I'm using them there:

 

[blr_p]

“Zomato and Swiggy and Zepto please, don’t…”: Bombay Shaving CEO Shantanu Deshpande urges for healthier change in India’s food delivery | - Times of India

TECH NEWS : Bombay Shaving Company CEO Shantanu Deshpande cautioned against India's burgeoning quick-delivery food trend, citing health risks from processed ingre

timesofindia.indiatimes.com

About food from the 10 min section being unhealthy

 

[rsaeon]

Three days, three coupons. How do they expect this to be sustainable?

Zomato tried this and gave up pretty quickly, but they would give a coupon if it was 1 min late, Swiggy's coupon is if it's 5 mins late. And they're only valid for 2 days, Zomato's was 3 days.

 

[PunkX 75]

Three days, three coupons. How do they expect this to be sustainable?

Zomato tried this and gave up pretty quickly, but they would give a coupon if it was 1 min late, Swiggy's coupon is if it's 5 mins late. And they're only valid for 2 days, Zomato's was 3 days.

They are charging INR 299 vs INR 30. It would offset the costs a bit and also bring in more subscribers.

 

[guest_999]

Three days, three coupons. How do they expect this to be sustainable?

It's not. It will run until whatever budget they earmarked for it lasts.

 

[DBot]

It will run until whatever budget they earmarked for it lasts

True that. Once the budget runs out, they’ll stop giving out. Same as how they stopped giving refunds even for legitimate mishaps.

 

[PhilterKapi]

This is precisely why I just get up, start my scooter, ride for a KM, order my food and wait while I sip tea at the restaurant. Swiggy is absolutely BS, prices are exorbitant, ordering food is considered a luxury hence luxury tax? I still use Instamart, but rarely try to order food on Swiggy.

 

[guest_999]

This is precisely why I just get up, start my scooter, ride for a KM, order my food and wait while I sip tea at the restaurant. Swiggy is absolutely BS, prices are exorbitant, ordering food is considered a luxury hence luxury tax? I still use Instamart, but rarely try to order food on Swiggy.

It is not possible for all cities/localities. In my city for example all good restaurants are at least 5km away & with the traffic & road conditions it is simply not worth it to drive there to order food not to mention wastage of time.

 

[altair21]

It is not possible for all cities/localities. In my city for example all good restaurants are at least 5km away & with the traffic & road conditions it is simply not worth it to drive there to order food not to mention wastage of time.

how do you enjoy the delivered food then? isnt it stone cold and just stale by the time it reaches you? that and high prices was the reason I stopped ordering food online, and instead just made it a weekend kind of a thing

 

[blr_p]

This is precisely why I just get up, start my scooter, ride for a KM, order my food and wait while I sip tea at the restaurant. Swiggy is absolutely BS, prices are exorbitant, ordering food is considered a luxury hence luxury tax? I still use Instamart, but rarely try to order food on Swiggy.

Walk to the restaurant
Wait for them to find a seat if they are busy.
Wait for a waiter to get the menu
Wait for the food to be prepared
Eat in a room full of strangers
Walk back

I don't find the time spent or experience worth it. Where I can watch or read something and have the food delivered ready to go. That too from restaurants further away I'd heard about but not gone to.

Even when I've had guests over for drinks it was easier and more convenient to order than go to the restaurant

 

[rsaeon]

how do you enjoy the delivered food then? isnt it stone cold and just stale by the time it reaches you?

Everything is put in an air fryer for 5 mins at 115C (default defrost temp in mine), and the food is nicely warmed up with that. Sometimes I do 30 seconds in the microwave first.

After four coupons in four days, on time guarantee is now over an hour even for restaurants that are less than 2km away

And it's hilarious how they can't figure out pluralization logic in the app with "1 items"

 

[guest_999]

how do you enjoy the delivered food then? isnt it stone cold and just stale by the time it reaches you? that and high prices was the reason I stopped ordering food online, and instead just made it a weekend kind of a thing

The delivery guy rides bike taking shortcuts & whatnot which many simply cannot do not to mention many use car. The food is not cold unless ordering in the peak cold season during night & there is a traffic jam somewhere & even in worst case scenario it is lukewarm.