Still using tikona. But a few months ago, my account got suspended due to non payment. I was at home and got a phone call. Truecaller showed Tikona Care in Mumbai. Well, I picked up and was amazed of what happened. I'll tell you what he said:
Guy: Mai advocate (some shitty name) bol raha hu Delhi supreme court se (yes,supreme). Aapka tikona ka bill 2 mahino se pending hai. Tikona ne aapke naam pe case kiya hai supreme court me. Issue legal ho gaya hai. Aap phas gaye ho.
Me: (I knew he wasn't an advocate since truecaller showed as a Mumbai number and he claims to be calling from Delhi)
Me: Acha thik hai. Toh muje ab supreme court aana padega? Thik hai. Ek flight ka ticket book karde aur mai aa jata hu. Late mat karna, mere naam pe Mumbai me bahut cases hai. Sab attend karna hai.
Guy: Advocate se aise baat karte? Tumh....
Me:Abe ch*t**e, (and a few more words you don't wanna know), tereko jo karna hai kar. Tere sanpada office (tikona's billing department in Mumbai) me aake tereko batata hu. S**le, kya samaj....
He then hung up the phone.
So yeah, this is how cheap tikona executives are.
They don't even go to the courts. Caller claiming to be advocates are simply lying. Its a threat, some people buy it and get scared. I used to get calls like these and naughty me I used to pretend I got scared. So I used to say "please court mein mat bhejo case, main phas jayoonga etc" they suddenly "summon bhej do" or "Kanse chamber mein bhaithe ho supreme court mein?" All the times the caller hung up.Stop replying. Ignore their calls. if they say that they have lodged a case in Delhi court tell them to send the summons. Trust me, no one will entertain a case for less than 4000/- The judge itself will throw the case out saying that stop wasting our time. Since you no longer stay at the place where u had the net connection, let them go to hell. If you feel like... sell their equipment on OLX too (kiddin)
P.S. I submitted my TATA Indicom router like 6 months ago. I did not get my security deposit refund yet. I don't care. Good riddance I say !!
Still using tikona. But a few months ago, my account got suspended due to non payment. I was at home and got a phone call. Truecaller showed Tikona Care in Mumbai. Well, I picked up and was amazed of what happened. I'll tell you what he said:
Guy: Mai advocate (some shitty name) bol raha hu Delhi supreme court se (yes,supreme). Aapka tikona ka bill 2 mahino se pending hai. Tikona ne aapke naam pe case kiya hai supreme court me. Issue legal ho gaya hai. Aap phas gaye ho.
Me: (I knew he wasn't an advocate since truecaller showed as a Mumbai number and he claims to be calling from Delhi)
Me: Acha thik hai. Toh muje ab supreme court aana padega? Thik hai. Ek flight ka ticket book karde aur mai aa jata hu. Late mat karna, mere naam pe Mumbai me bahut cases hai. Sab attend karna hai.
Guy: Advocate se aise baat karte? Tumh....
Me:Abe ch*t**e, (and a few more words you don't wanna know), tereko jo karna hai kar. Tere sanpada office (tikona's billing department in Mumbai) me aake tereko batata hu. S**le, kya samaj....
He then hung up the phone.
So yeah, this is how cheap tikona executives are.
I think I should contact an advocate just in case. I want to harass them instead of the other way round. how much do they charge? :|Wait for the summons or any kind of notice from Tikona OR contact any Advocate and tell him about your situation and ask for a solution.OK. If the Advocate says just ignore then you don't have to worry anymore.
Its better to be prepared before hand right. Its your call OP
Even Airtel does this.. This is how Indian companies work..I think I should contact an advocate just in case. I want to harass them instead of the other way round. how much do they charge? :|
what do I need to do to file a case in the consumer court? is consumer court helpful and effective?
Because this is how Indians are.[DOUBLEPOST=1408747039][/DOUBLEPOST]Even Airtel does this.. This is how Indian companies work..
Develop some patience. Find ways to better use spam filter and someone else will suggest a workaround for messages.So I'll just ignore them?
What about the equipment? :|
and their mails and messages are annoying gawd!
Wait for the summons or any kind of notice from Tikona OR contact any Advocate and tell him about your situation and ask for a solution.OK. If the Advocate says just ignore then you don't have to worry anymore.
Its better to be prepared before hand right. Its your call OP.
You can file a case for compensation only after the present case gets over.The Judge automatically will compensate you when everything is settled.
Ex: Say they claim that you have to pay them 2500 then if they lose the case then the Judge might order them to pay 2500 + interest to you.Ok.
Nope. They cannot do that afaik. A case is a case. I was about to fight in consumer court for 150rs.Trust me, no one will entertain a case for less than 4000/- The judge itself will throw the case out saying that stop wasting our time.
lol no shit.Nope. They cannot do that afaik. A case is a case. I was about to fight in consumer court for 150rs.
I will return the equipment. I don't even want them.OP, first you have to return the equipments yourself at their office and get an acknowledgement. (I am sure there will be some small letter agreement somewhere which says that as long as the equipments are in your possession you are their client and they can bill you. I am quoting a similar sounding text from Airtel's digital TV). Returning the equipments also puts you in a clear legal standing that you do intend to discontinue their service.
If the discontinuation does not happen and such type of threatening behavior persists then, record the call and file an FIR or at least a police complaint.
Also I am not sure if consumer court will help you here. AFAIK, they will tackle issues pertaining to deficiencies in paid services. Unless you can prove them that this is a deficiency in service.
Also don't be sure that it does not happen in other countries. It happens but in a different way. In USA when I called up AT&T to disconnect my broadband, the CS person told me to return the equipments at the nearest office without which they could not disconnect. I asked if they could pick-up from my place, as I had sold off my car by then, she replied in negative. I had to take a cab to the nearest office for returning the equipment