Hi Sangram ,
I did Not Like Your Feedback Here ,I Was Not Able To Source 4 Fans For You And i SOIC 8 To DIP 8 Adpater costing Rs :1800 Or Something ,Was Not Active On Forum ,Got You PM Told You My Staff Will Be there By Monday And Process Your Refund ,Your cheque Is Made And Processed ,Payment Will Be Done To You In 2 Days Time ,I Gave You A Card Thats Was a Few Thousand Rs More and This Is How I Get Repaid ,I Have 8 Broken Fans At Store All Broken in Transit From US ,I Was Not Planning To Get From Again From There And Was Waiitng For One Indian disti To Get Em For Me .
Amarbir,
I'll say my feedback is fair. I did mention the good deeds on the card and the first shipment, which came quickly.
But you'll understand that there was really a long delay, with absolutely no communication from your end. Had you told me about the 8 broken fans (which you chose not to till this post), I would have borne with you a little longer, no problem. Fact is that for me, you disappeared. And the uncertainty of whether I would get my goods or money was very high. Remember this was my first transaction with you - I have no basis to trust or distrust you.
Your not being active on the forum is really not my problem as a buyer, you had my email and cellphone numbers with your online order. You were holding my order for nearly three months (I'm not sure why I even waited that long to push you into refunding that money - ask a single buyer on TE whether they would have had as much patience), and it's your responsibility to communicate status to me at all times. You can't go silent. Every single conversation we've had after the first shipment happened, has been initiated by me - you've not bothered to call or email me, not even about the refund, for which I had to PM you.
I still think I would order from you again, but I think this feedback was needed because the handling of the second part of this order was not up to scratch. I also run a business my friend, and any delays have to be communicated from our end to the client first, before the client asks. That is a fundamental of a good client relationship, and I didn't see you doing it. That's not good business sense, and it makes clients and customers uncertain of your integrity, even if you're efficient and reliable.
The thing I wondered most about was that you actually confirmed to me that every single thing I ordered, with quantities, was indeed in stock (you may not remember, but you did reply to my PM saying so). And some of the items were not in stock. What am I supposed to make of that?
I've been derailing too many threads these days, guess my mood is very feisty. I will request you to not post back, but let's continue this on PM if need be. As it is, I'd like this conversation to end, and my money to reach me. It's already too far OT.