yes, the sides had stopped heating up,the coolant pipes run through the sides. The technician said you can touch and feel it.
Coolant pipe is fine but in your previous reply you said heating element runs through the body. The ice occurs around the condenser not the coolant pipe.
Also feeling the heat during defrost is not a given with all fridges. There is a sticker on my fridge that says it may get warm during defrost but i measured temps with a IR gun when the defrosting was occurring (power meter goes up to 200W during defrost for a few minutes and took time to catch it) and there was not much temperature rise at all on the sides.
This heating it seems happens only with certain models but they put the same sticker on all the fridges.
Lg had a lot of customers face the same issue thus they were only giving this money back thing for a limited production year.Similar to hp giving free battery replacement's for laptops produced between 18-19 due to battery swell issue's.Even laptop's that had crossed the standard battery 6 month warranty mark.
This has occurred in other countries.
Recently a class action suit in the US was settled with compensation. Issue was failure of the Linear inverter compressor with french door & side by side models having failure rates up to 9%. For some reason models for these style of fridges developed issues above the average which is 3%. There is a list of model numbers that used this particular compressor that people can use for compensation which btw was limited to $450 for fridges that were near the $1.5k mark
People then use this suit to say LIC is not reliable so better to go with Samsung ? LIC has not been out long enough in India to conclude that. Any problems i expect with the earlier design will have been fixed.
Same happened with the G4. Has LG made products that had issues in the past. .Certainly but it occurs with Samsung too. Some models have design flaws which reduce reliability. These are consumer products. They are not zero defect.
why should i pay more for FL when a top loader i cheaper to buy,cheaper to fix.This is not a top loader vs a fl issue this is a LG QC issue.our old videocon top loader lasted 15 years.
Because a FL cleans better. That is the core requirement and I always advise people not to compromise requirements for the sake of budget.
TL cheaper to buy and fix is true and if you have a TL then hook up a solar water heater so you wash with warm 40 degree water. Your wash quality will improve and you have the best of both worlds.