All of a sudden, huge numbers of users of mx master 3s (myself included) are reporting the same failures at the same time:
Scroll wheel won’t switch to smooth scroll
SmartShift completely dead
Switching scroll modes or fast scrolling disconnects the mouse
Mode-switch light doesn’t light up anymore
This didn’t happen gradually. It all started after the latest Logi Options+ firmware update.
The worst part? Logitech admits firmware cannot be rolled back. Once you update, you’re locked in — even if the update cripples your device. And conveniently, this happens right before they release their new model.
This reeks of planned obsolescence — we pay premium prices for these mice, and Logitech is deliberately crippling them to push customers into buying their upcoming model.
Several other users in the comment section also confirmed they’re affected by this. Did any of you face this issue?
DAmn when was this firmware released. Mine is in warranty but their warranty claim is a torture in itself. They want both bill and box and make you wait hours.
Also logitech is the shittiest company i’ve seen. And I use 2 of their 10k keyboard and 2 7k mouses. The price to quality and reliabilty ratio is abymisal. I can totally belive they did it deliberately. Will stop updating firmware now without checking for feedback first.
Not sure about the details or even if the claim is legit. It just so happened that their mouse broke and few other people got affected so they created a post saying “Logitech Exposed”.
Just posting here so others don’t update the firmware if in case this turns out true.
It was AI written article anyway, just like the title. Still, a reminder not to update firmware if everything’s already working. (Learnt it the hard way with my controller)