Review Aliexpress.com - Feedback Thread

One problem with aliexpress and mainly shipping is that, if we want free shipping, the options we have are either China / HK / Singapore / Swiss post and most of them are slow, some slower, some more slow.
If you want something faster, then you gotta pay for expedited shipping options like DHL etc. Also many a times the seller will still ship via china post even when you pay for DHL / UPS and then the seller will tell you to open dispute and demand a partial refund and thats the end because you immediately lose leverage if your product does not arrive.You cannot open ore than 1 dispute per order. This is actually a scam the sellers run.
Also if expedited shipping is used, there is a very very good chance you will be paying customs.

Be very very cautious while buying stuff from aliexpress. Even if it is cheapish at the end it is our hard earned money and we don't want to lose it.
 
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I had ordered a Syma 107G RC helicopter from aliexpress and had received it after around 20 days. It was shipped via China Post. I have ordered another one recently and this one has been shipped via Singapore Post. This time, however, I faced an issue with my ICICI VISA credit card payment being declined. The ICICI customer care guys told me that aliexpress has been blacklisted and they can let this transaction through if I want if I'm OK with losing my money in case of a dispute. I told them to allow this transaction as I was unable to source the item from anywhere else at a reasonable price.
 
Guys, the package is now sent to customs in Mumbai. Now is the main test whether the customs clear the package or not. Biting nails... More because mine is a electronic item.


ITEM n° RU481729226CH new search
Local Date and Time Country Location Event Type Extra Information
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Receive item from customer (Otb)
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Receive item at office of exchange (Otb)
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Insert item into bag (Otb)
11/11/2013 3:14:00 PM SWITZERLAND SINGAPORE Insert item into bag (Otb)
12/6/2013 11:50:00 AM INDIA DIMC NEW DELHI 110002 Receive item at office of exchange (Inb)
12/6/2013 3:55:00 PM INDIA DIMC NEW DELHI 110002 Send item to domestic location (Inb)
12/8/2013 12:57:00 PM INDIA MUMBAI AIR Send item to customs (Inb)
 
dafreaking said:
So the seller is offering me a full refund if I give him a 5 star rating. I've told him i'll give him a 5 star rating once he refunds my money :P
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Wait for money to ACTUALLY COME IN YOUR ACCOUNT before you give any good rating. Don't just take word of seller or aliexpress. Because it will take substantial amount of time for money to actually appear in your account. So wait it out.
 
b_naresh said:
I had ordered a Syma 107G RC helicopter from aliexpress and had received it after around 20 days. It was shipped via China Post. I have ordered another one recently and this one has been shipped via Singapore Post. This time, however, I faced an issue with my ICICI VISA credit card payment being declined. The ICICI customer care guys told me that aliexpress has been blacklisted and they can let this transaction through if I want if I'm OK with losing my money in case of a dispute. I told them to allow this transaction as I was unable to source the item from anywhere else at a reasonable price.
Click to expand...
Keep us posted.
 
The last status of my package says...

12/8/2013 12:57:00 PM INDIA MUMBAI AIR Send item to customs (Inb)


Any idea what happens next or what status is the next one ?
 
SmoothCriminal said:
Well man.. That was the April 1st Prank of Google for 2004.. and u fell for it..
:tongue:

Google's April PRank 2000: http://www.google.com/mentalplex/

April Prank 2002: http://www.google.com/technology/pigeonrank.html

April Prank 2004 : http://www.google.com/jobs/lunar_job.html

Thats y even Gmail was thot to be a Prank.. as it was on 1st April..

See this:
http://www.usatoday.com/tech/news/2004-04-01-gmail-no-joke_x.htm
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Sometimes they will hold it and send you a letter asking for documents , sometimes they will clear it, with an assumed price.

Its better you call the postal appraising office, or the customs superintendent incharge of the postal clearance.
 
Status of my package still shows in customs, should i be concerned ? Should i contact them on that toll free number or wait it out ?

Local Date and Time Country Location Event Type Extra Information
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Receive item from customer (Otb)
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Receive item at office of exchange (Otb)
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Insert item into bag (Otb)
11/11/2013 3:14:00 PM SWITZERLAND SINGAPORE Insert item into bag (Otb)
12/6/2013 11:50:00 AM INDIA DIMC NEW DELHI 110002 Receive item at office of exchange (Inb)
12/6/2013 3:55:00 PM INDIA DIMC NEW DELHI 110002 Send item to domestic location (Inb)
12/8/2013 12:57:00 PM INDIA MUMBAI AIR Send item to customs (Inb)
 
dude. RELAX. It's been there for 3 days. Electronic item. Be patient. Learnt it the hard way with aliexpress and dx.com The chances of the package reaching fast are really low in my experience.

This is mine. The item reached on 7th morning.

2013-12-05 16:16, INDIA, DIMC NEW DELHI 110002, Send item to domestic location (Inb)
2013-12-05 12:28, INDIA, DIMC NEW DELHI 110002, Return item from customs (Inb)
2013-12-03 18:25, INDIA, KOLKATA FOREIGN LCAO, Send item to customs (Inb)
2013-12-03 17:05, INDIA, KOLKATA FOREIGN LCAO, Receive item at office of exchange (Inb)
2013-10-29 16:54, CHINA, 518103, Receive item from customer (Otb)
 
I don't understand one thing in the above.
The Send item to customs is showing Kolkata while the return from customs shows New Delhi. How so ?
 
raksrules said:
I don't understand one thing in the above.
The Send item to customs is showing Kolkata while the return from customs shows New Delhi. How so ?
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No clue. Only assumption I can make is that customs sent it to Delhi. Seems far fetched. In any case this tracking is quite useless for details. Just be happy that it has reached India.[DOUBLEPOST=1386837488][/DOUBLEPOST]So I have got my refund :)
 
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Guys seems package has been held by customs. Wtf
What should I do now?
Will I have to visit them or it can be done without that. I have no experience in all this.





ITEM n° RU481729226CH new search
Local Date and Time Country Location Event Type Extra Information
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Receive item from customer (Otb)
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Receive item at office of exchange (Otb)
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Insert item into bag (Otb)
11/11/2013 3:14:00 PM SWITZERLAND SINGAPORE Insert item into bag (Otb)
12/6/2013 11:50:00 AM INDIA DIMC NEW DELHI 110002 Receive item at office of exchange (Inb)
12/6/2013 3:55:00 PM INDIA DIMC NEW DELHI 110002 Send item to domestic location (Inb)
12/8/2013 12:57:00 PM INDIA MUMBAI AIR Send item to customs (Inb)
12/12/2013 3:13:00 PM INDIA MUMBAI FOREIGN POST OFFICE Record item customs information (Inb)
Retention reason : Articles importation subject to restrictions import- license
12/12/2013 3:13:00 PM INDIA MUMBAI FOREIGN POST OFFICE Return item from customs (Inb)
 
I read that at this point too i should not contact customs and wait and expect status to change to send to domestic location.
If anyone knows what will happen do let me know.
 
raksrules said:
Guys seems package has been held by customs. Wtf
What should I do now?
Will I have to visit them or it can be done without that. I have no experience in all this.





ITEM n° RU481729226CH new search
Local Date and Time Country Location Event Type Extra Information
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Receive item from customer (Otb)
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Receive item at office of exchange (Otb)
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Insert item into bag (Otb)
11/11/2013 3:14:00 PM SWITZERLAND SINGAPORE Insert item into bag (Otb)
12/6/2013 11:50:00 AM INDIA DIMC NEW DELHI 110002 Receive item at office of exchange (Inb)
12/6/2013 3:55:00 PM INDIA DIMC NEW DELHI 110002 Send item to domestic location (Inb)
12/8/2013 12:57:00 PM INDIA MUMBAI AIR Send item to customs (Inb)
12/12/2013 3:13:00 PM INDIA MUMBAI FOREIGN POST OFFICE Record item customs information (Inb)
Retention reason : Articles importation subject to restrictions import- license
12/12/2013 3:13:00 PM INDIA MUMBAI FOREIGN POST OFFICE Return item from customs (Inb)
Click to expand...

What was the item . Did it contain some kind of Radio ?
They will write you a letter , wait for it for at least 19 DEC and if you receive no letter then on 20 Dec Visit Customs clearing office/FPO in Mumbai if possible or send them a letter that it is for personal use and no license is required .

Another thing that can be done is call IPS Tracking Helpline 1800-11-2011 and ask them , they are helpful and will confirm the exact issue
 
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