Review Aliexpress.com - Feedback Thread

here's another tracking detail from Malaysia air post...order 2 A charger for mobile on 26-11-2013

013-11-28 23:42, Item send to MUMBAI AIRPORT SORTING OFFICE, MPC PMIH (KLIA)
2013-11-28 23:36, Item arrived at MPC PMIH (KLIA), MPC PMIH (KLIA)
2013-11-28 19:46, Item posted over the counter, MPC PMIH (KLIA)
 
manucitc said:
here's another tracking detail from Malaysia air post...order 2 A charger for mobile on 26-11-2013

013-11-28 23:42, Item send to MUMBAI AIRPORT SORTING OFFICE, MPC PMIH (KLIA)
2013-11-28 23:36, Item arrived at MPC PMIH (KLIA), MPC PMIH (KLIA)
2013-11-28 19:46, Item posted over the counter, MPC PMIH (KLIA)
Click to expand...
What the? Looks like some of us are cursed using aliexpress :P
I asked my seller to resend my item. He used Singapore post and that too is not showing movement for last 2-3 days.
 
I have opened a dispute and the seller is not bothering to respond to the dispute as well and hence I cannot escalate the dispute.
The dispute page says it will be automatically escalated if seller does not respond in next 15days but the problem is my order finish date is before that.
So I am not sure if the dispute remains open but order finish date goes to 0 then what happens.
 
So I contacted the seller as there were 4 days to go and I got an email from AliExpress saying that if I didn't open a dispute before the time was over it would mean I have received the package. So I contacted the seller, which was a bad move as now the delivery time has been extended by 20 DAYS!.

Any advice as to what I should do apart from hang tight?
 
No movement of package since last 24 days. I have raised dispute and the seller does not care to even respond to that. The order will go to FINISHED stage in next 3 days. I am done with this useless website, never buying anything from them now.
Bunch of scammers. Good for people who are receiving goods but most of them are just there to scam you.
Moreover i think our Indian credit cards do not provide the chargeback facility so you cannot get your money back through CC company.
Probably aliexpress is assisting the scammers since they have already removed the paypal option from their site for payment as paypal offers more robust buyer protection i believe.
 
dafreaking said:
So I contacted the seller as there were 4 days to go and I got an email from AliExpress saying that if I didn't open a dispute before the time was over it would mean I have received the package. So I contacted the seller, which was a bad move as now the delivery time has been extended by 20 DAYS!.

Any advice as to what I should do apart from hang tight?
Click to expand...

Open a dispute and keep it open till the end, do not close it no matter what. Try getting your money back and buy from reliable place.

I bought something else (non electronic item) from ebay.com shipped through China and i have already received that. It was ordered after the aliexpress order.
 
package received yesterday....

2013-12-04 12:07, INDIA, AHMEDABAD SUB FGN PO, Return item from customs (Inb)
2013-12-01 11:22, INDIA, MUMBAI AIR, Send item to customs (Inb)
2013-12-01 10:43, INDIA, MUMBAI AIR, Receive item at office of exchange (Inb)
2013-11-28 23:42, MALAYSIA, KUALA LUMPUR, Insert item into bag (Otb)
2013-11-28 23:36, MALAYSIA, KUALA LUMPUR, Receive item at office of exchange (Otb)
 
Finally some movement. Seems my package is in Switzerland now. Pretty stupid, china to Switzerland and hopefully will come to India.

SGSINS I searched on net and it seems it means Switzerland international airport.
I am still skeptical about receiving it.



Origin Country - Switzerland(Normal Tracking)
Tracking Consuming:0 Millisecond, Cache Time:2013/12/06 23:23:50
2013-12-06 16:25, Released by customs, CH
2013-12-06 12:20, Arrived in transit country, SGSINS
2013-11-11 15:14, Departure from border point of origin country, Swiss Post SINGAPORE
2013-11-11 15:14, Departed transit country, Swiss Post SINGAPORE
2013-11-11 15:10, Departure from border point of origin country, Swiss Post SINGAPORE
2013-11-11 15:10, Arrival at border point of origin country, Swiss Post SINGAPORE
2013-11-11 15:10, Mailed, Swiss Post SINGAPORE
 
Guys this is confusing...

The following link shows...


http://ipsweb.ptcmysore.gov.in/ipsw...events.asp?itemid=RU481729226CH&Submit=Submit

ITEM n° RU481729226CH new search
Local Date and Time Country Location Event Type Extra Information
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Receive item from customer (Otb)
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Receive item at office of exchange (Otb)
11/11/2013 3:10:00 PM SWITZERLAND SINGAPORE Insert item into bag (Otb)
11/11/2013 3:14:00 PM SWITZERLAND SINGAPORE Insert item into bag (Otb)
12/6/2013 11:50:00 AM INDIA DIMC NEW DELHI 110002 Receive item at office of exchange (Inb)
12/6/2013 3:55:00 PM INDIA DIMC NEW DELHI 110002 Send item to domestic location (Inb)


Now I am confused whether my package is in Switzerland or India as of now ?
 
Is there any phone number where I can get information about my parcel ? Now that I think it is is India, there will be some phone number which I can call and ask them. Because I read some posts on the Internet about packages returned back without intimating the receiver after the stage where my package is.
Has anyone called any such phone number to get the details. If yes then please share with me.
 
Another question I have is whether I should contact them or not. Because asking them about package may raise red flag and the package may go under more scrutiny. May be I am being more paranoid.
I saw people's opinion on this in such cases and they insist to wait it out.
My package is supposed to be delivered in Mumbai so am I expecting the status to be updated something like received in Mumbai and such BEFORE it is even dispatched to my home ?
I am not yet sure whether it has been cleared through customs or not.
 
@raksrules
Your parcel will be received at your home today most probably, Only if it is not a holiday on saturday for post office.
Else your's will be delivered on or before monday evening. Just compared your situation with mine and predicted.
Results may vary.
 
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raksrules said:
Another question I have is whether I should contact them or not. Because asking them about package may raise red flag and the package may go under more scrutiny. May be I am being more paranoid.
I saw people's opinion on this in such cases and they insist to wait it out.
My package is supposed to be delivered in Mumbai so am I expecting the status to be updated something like received in Mumbai and such BEFORE it is even dispatched to my home ?
I am not yet sure whether it has been cleared through customs or not.
Click to expand...
I would avoid contacting them, where are you located in mumbai.
 
a_t_u_l said:
I would avoid contacting them, where are you located in mumbai.
Click to expand...
Parcel should be delivered at Borivali.
I am myself in Pune buy my dad can receive the parcel at home. I tried contacting but all I am getting is

All executives are busy. Guess I will wait It out.
 
By any chance this incident going to change your view towards aliexpress...?

I have never been charged custom thy though aliexpress even for big item like router valued @ 70$...
 
manucitc said:
By any chance this incident going to change your view towards aliexpress...?

I have never been charged custom thy though aliexpress even for big item like router valued @ 70$...
Click to expand...

Until the item is in my hand and proper, i will still not trust this website. I am actively posting on their forums as well and i see many people getting scammed there.
 
Even though i have received a wrong item, i am happy to deal with aliexpress. All we need to check is for sellers reputation while buying.
 
So I received my item today, but it is badly damaged. The metal mounting frame is completely bent out of shape. Have filed a dispute. Let's see what happens. Thank god it was cheap(ish). Can't buy other stuff from there now. Too scared, unless they offer non-postal shipping.
 
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