alekhkhanna
Level H
Again, practical example. India never had strong consumer protection laws to begin with so why amazon & Flipkart had such stellar customer support till 2018. Obviously something changed since 2018 leading to a day & night difference between then & now. That reason was, as amazon & fk got more popular so did the no. of scamming users & at some point the scamming users crossed a threshold of what amazon/fk were willing to burn the money for leading to an overall decrease in customer support/cost reduction. In any case you will never see an "official source" regarding this just like many things in the world/life so no point insisting on it. All we can do is discuss "practical examples" & if you have something to counter mine then do mention it.
Lmao. What ridiculous discussion is going on. I mean now people will ask about source of common sense. Like these things are recorded anywhere? By anybody? Amazon obviously keeps a record, as they had to bear the loss, but they are never going to publish it as long as they wish to continue operating in India.
Indians are famous world over for their civility. So yeah talking of scale compared to US or other first world is even more impractical as it's not even comparable.
There's a difference between building a narrative and stating a fact.
Whatever challenges one has with AMZ/FK, has to do with poor laws instead of scammers. The narrative that has been driven since ages that it's because of scammers since the onus lies with the people buying stuff, not the company. It's the easiest PR in favour of what they wanted to do.