Courier Service Feedback
- Thread starter Shripad
- Start date
gannu said:
+1! I ordered an accelerometer (semiconductor chip) for my final sem project. Shipped from Minnesota, US to Hyd'bad, IN in 4 days flat. The tracking details they provide is top-class again, tracks every single stop from origin to destination.
The best part, is that it was a free sample. Only paid 6 USD overall as order processing charges. I'm sure the shipping charges must be pretty high, what with such terrific service :hap2:
Kuch seekho Indian couriers :no:
manuvikraman
Adept
Am 4m kerala...Near to ma home i got only two options...Prof or DTDC.....
manuvikraman
Adept
DTDC rocks........(Air):clap: :clap:
Last weeks i courier ma imate jamin to mumbai.....tuesday evenig i gave it to them next day which mean on wednesday eve ma ma friend collected the phone...is that relllly an owzm service....
Last weeks i courier ma imate jamin to mumbai.....tuesday evenig i gave it to them next day which mean on wednesday eve ma ma friend collected the phone...is that relllly an owzm service....
SidhuScorpion
Skilled
I always use PAFEX (Fedex), it rocks, really for me, very fast delivery and no stupid questions like DTDC asks.
manuvikraman
Adept
When i went...they dint ask nothing man...reallly...just asked surface or air...
me :air
she
k sir..90rs
meaid...thaats it man...
and she gaveme that reciept...with that tracking id...
thats it....it was smoooth man..its ma personal exp....
me :air
she
k sir..90rsme
aid...thaats it man...and she gaveme that reciept...with that tracking id...
thats it....it was smoooth man..its ma personal exp....
Sharing a terrible experience with DTDC (!!).
The local DTDC franchisee near my place (Brookefields, Bangalore) is situated in BEML layout, all of 1 Km from my place.
Of later, every time there has been a package, it is never delivered to my place and I am asked to come and pick it up every time.
Today I was expecting my RMAed hard drive from PhOenix. Again I had to go and pick it up. This time the guy in charge Sridhar was there. I tried to complain that packages are never delivered to my place and that his service was dropping.
His response amazed me. He flew into a rage and said that if that is the case I should not use DTDC and that DTDC does not pay him petrol charges to deliver to residential addresses.
I told him that if this is the case, then I will inform DTDC to ensure what is the best way to get the packages to me.
At this time he got even madder and refused to even hand over the package which was right in front of him and dared to go file a complaint against him!
Finally good sense prevailed and I got the package. However he was abusive and even got up threateningly as if he wanted to get into a physical fight. (which by that time I would not have minded!)
He probably is the local goonda around.
Now I have no idea what had got him into this bad mood. But my experience is that while DTDC may be a good company some of their franchisees are complete scums of the earth. Unfortunately these are the people we the consumers have to deal with.
I am going to file a written complaint with DTDC tomorrow. If anyone on techenclave has a contact number/email of somebody at DTDC, I would appreciate it as it would allow me to communicate this more effectively.
For me the action is NO MORE DTDC. I will pay extra for Blue Dart or even Fedex for all market transactions.
I am curious to know if others have had a similar experience lately.
Thanks for reading and sorry if I am ranting as I am pretty mad right now!
The local DTDC franchisee near my place (Brookefields, Bangalore) is situated in BEML layout, all of 1 Km from my place.
Of later, every time there has been a package, it is never delivered to my place and I am asked to come and pick it up every time.
Today I was expecting my RMAed hard drive from PhOenix. Again I had to go and pick it up. This time the guy in charge Sridhar was there. I tried to complain that packages are never delivered to my place and that his service was dropping.
His response amazed me. He flew into a rage and said that if that is the case I should not use DTDC and that DTDC does not pay him petrol charges to deliver to residential addresses.
I told him that if this is the case, then I will inform DTDC to ensure what is the best way to get the packages to me.
At this time he got even madder and refused to even hand over the package which was right in front of him and dared to go file a complaint against him!
Finally good sense prevailed and I got the package. However he was abusive and even got up threateningly as if he wanted to get into a physical fight. (which by that time I would not have minded!)
He probably is the local goonda around.
Now I have no idea what had got him into this bad mood. But my experience is that while DTDC may be a good company some of their franchisees are complete scums of the earth. Unfortunately these are the people we the consumers have to deal with.
I am going to file a written complaint with DTDC tomorrow. If anyone on techenclave has a contact number/email of somebody at DTDC, I would appreciate it as it would allow me to communicate this more effectively.
For me the action is NO MORE DTDC. I will pay extra for Blue Dart or even Fedex for all market transactions.
I am curious to know if others have had a similar experience lately.
Thanks for reading and sorry if I am ranting as I am pretty mad right now!
*touchwood*
My DTDC guy's too good;
Good prices for my stuff and all my stuff's reached their respective destinations in the proper condition even if it was li'l delayed;
Offered me tea a couple of times when I was in the office [and it was tea time co-incidentally];
And dude, I seriously doubt the package in which ur mobo was sent; Did it have bubble wraps n all?? Or just a plain packaging??? :huh:
My DTDC guy's too good;
Good prices for my stuff and all my stuff's reached their respective destinations in the proper condition even if it was li'l delayed;
Offered me tea a couple of times when I was in the office [and it was tea time co-incidentally];
And dude, I seriously doubt the package in which ur mobo was sent; Did it have bubble wraps n all?? Or just a plain packaging??? :huh:
spolygon said:
Yup, DTDC in itself is a good company, but the local franchises can be a real pain in the a** In March this year, I ordered a Corsair RAM from The IT DEpot in Chennai, unfortunately the sent me a wrong model, so I had to send it back to them (at my own expense
) - from Delhi to Chennai. The local DTDC office said that they would charge me according to some volumetric weight scale. The weight of the package was around 750 gm (i did some solid packaging). They charge some 120/- per kg but with this new scale of their's it came out to be 260/- instead. What's more this office was charging more than what was mentioned of this volumetric weight scale on their website So, I went to "Flyking" couriers in Nehru Place, the charged only Rs.80/- & the package was delivered the next day itself. :hap2:
However, I have an unfortunate & slghtly queer (plz don't laugh) incident ab't Flyking to share. NEVER SEND ANYTHING ORGANIC (esp. TASTY) THROUGH FLYKING !!! Once my family sent me 2kgs of laddu from Calcutta to Delhi. However here I received 1 kg. of Laddu in crushed format, in a small container :O The office in Delhi said they were innocent - they received it in crushed format only !!! I suppose this "nek kaam' happened somewhere in transit. Maybe Flyking guys don't get enough salary & they go hungry...........
Dinesh_Malhotra
Skilled
~Anirban said:Yup, DTDC in itself is a good company, but the local franchises can be a real pain in the a** In March this year, I ordered a Corsair RAM from The IT DEpot in Chennai, unfortunately the sent me a wrong model, so I had to send it back to them (at my own expense
So, I went to "Flyking" couriers in Nehru Place, the charged only Rs.80/- & the package was delivered the next day itself. :hap2:
However, I have an unfortunate & slghtly queer (plz don't laugh) incident ab't Flyking to share. NEVER SEND ANYTHING ORGANIC (esp. TASTY) THROUGH FLYKING !!! Once my family sent me 2kgs of laddu from Calcutta to Delhi. However here I received 1 kg. of Laddu in crushed format, in a small container :O The office in Delhi said they were innocent - they received it in crushed format only !!! I suppose this "nek kaam' happened somewhere in transit. Maybe Flyking guys don't get enough salary & they go hungry...........
thats really a funny incident..
for me Gati and DTDC work...
gati is more trusted though