All those suggesting take the phone 'instead' are suggesting the dumbest thing. Something is better than nothing does not always work. How can he substitute a device for a refund...? Seeing the past history, it is highly probable that these scenarios can occur:
1. Defunct phone sent -- and denial of the fact that it was non-functional. (Hands washed off the 7K deal).
2. Phone not even shipped -- same story as refund. I will, I am sick, have mailed, bogus tracking number, not receiving calls/SMS/PM. (A circle never ends)
3. Perfect condition phone sent as substitute.
The buyer can now decide to use his head or his gut.
1. Defunct phone sent -- and denial of the fact that it was non-functional. (Hands washed off the 7K deal).
2. Phone not even shipped -- same story as refund. I will, I am sick, have mailed, bogus tracking number, not receiving calls/SMS/PM. (A circle never ends)
3. Perfect condition phone sent as substitute.
The buyer can now decide to use his head or his gut.