I have Dell Inspiron 6400 which is about 4 yrs old. Since I got a Studio 15 about a year back, the Inspiron 6400 was being used/abused by almost everyone at home.
Couple of weeks back i took a look at the laptop in it was in shambles! The keyboard was missing keys, the dvdrw was working errartically, the screen hinges had become loose, the silver colour had faded over the plamrest and some other cosmetic damages.
I called up Dell to inquire how I could get the plastic parts changed, they said I'll have to go in for the complete cover warranty but I could get it only for 1 year since they support products for 5 yrs from date of manufacture. I was ok with it and took the complete cover warranty for 7.5k. I thought it was a little expensive but again my laptop was in real bad shape!
I was told I'll receive the replacement parts in a couple of days and this is the list of stuff i received in 2 days after getting the warranty
1) new dvdrw
2) new hdd (no capacity increase though)
3) refurbished mobo (opted not to change the original one)
4) new keyboard
5) new plastic parts which included everything except the black base.
6) new rubber parts.
The engineer came the same evening and changed everything. Now I have an almost brand new laptop!
hyeah: If you look at it physically its all new and shiny
I guess the life of the laptop has been extended again by a couple of years and all this for 7.5k!
Couple of weeks back i took a look at the laptop in it was in shambles! The keyboard was missing keys, the dvdrw was working errartically, the screen hinges had become loose, the silver colour had faded over the plamrest and some other cosmetic damages.
I called up Dell to inquire how I could get the plastic parts changed, they said I'll have to go in for the complete cover warranty but I could get it only for 1 year since they support products for 5 yrs from date of manufacture. I was ok with it and took the complete cover warranty for 7.5k. I thought it was a little expensive but again my laptop was in real bad shape!
I was told I'll receive the replacement parts in a couple of days and this is the list of stuff i received in 2 days after getting the warranty
1) new dvdrw
2) new hdd (no capacity increase though)
3) refurbished mobo (opted not to change the original one)
4) new keyboard
5) new plastic parts which included everything except the black base.
6) new rubber parts.
The engineer came the same evening and changed everything. Now I have an almost brand new laptop!
hyeah: If you look at it physically its all new and shiny I guess the life of the laptop has been extended again by a couple of years and all this for 7.5k!
