Reading your post you called to clarify AFTER he shipped it and you received the parcel.Vtech Comp said:have mentioned clearly i called Amarbir to clarify and he was very rude to me
akg7091 said:Yup, am just dumb
Dumb enough to be in one of the top colls in India. Dumb enuff to get single digit ranks ( and many under 100 ranks ) in two of the most premier exams.
I read your posts. I saw your attitude. He refused, as any other genuine seller would if met with such..........
He ain't a friend, don't even know him. But, I know his reputation, and you would too if you were a bit more aware. He is a genuine guy, just a bit slow to respond at times. I am still sure he will offer a full refund ( It costs just Rs 25 to ship it by speedpost ) and maybe even you can write it off to experience and learning about how not to trust online dealers.
Try to sort it out with him. If you need any help with consumer law, pm me and I will provide you the relevant sections. Society ain't dead bro. You will get justice
blr_p, i agree with you after this experience not to go by what is return on the product listingblr_p said:Reading your post you called to clarify AFTER he shipped it and you received the parcel.
Ppl here were suggesting you do the clarifying BEFORE you bought it.
Ok, i'm asking you to post that in this thread or a new one to see what ppl think of itakg7091 said:If you need any help with consumer law, pm me and I will provide you the relevant sections.
linuxtechie said:Folks,
Coming back to the OP's question, apart from Amarbir, the rest of the dealers are trustworthy, right? Lets close this thread in that conclusion then.
+LT
+1 yes, i dont anyone has even pointed a finger of acusation with any of our other dealers ( not just in this thread)... atleast non that i am aware of....and if OP really wants some security for the money he is paying ... he can always insist on a ebay listing ... in addtion a lot of the dealers give the option of insurance during shipping and also there packaging is pretty good ... so i dont think the OP needs worry much about damage of goods. As far as warranty goes almost all the products listed have all India warranty and you check with you local branch of the importer/who is handling RMA to claim warranty.linuxtechie said:Folks,
Coming back to the OP's question, apart from Amarbir, the rest of the dealers are trustworthy, right? Lets close this thread in that conclusion then.
+LT
VtecComp said:i have already offered him to ship it back to him he refused to pay the original shipping charges and also refused to pay return shipping charges,
prince_20003 said:1. Do these dealers take responsibility of damage in transit?
prince_20003 said:2. Some dealers say complaints regarding DOA will be entertained within 3 days from invoice date.... if it takes 3 days to reach the product to customer itself then who is responsible for DOA?
prince_20003 said:3. Is it really safe to order LCD monitors and HDD by courier?
prince_20003 said:4. There is huge difference in courier charges by different dealers, how to decide with this, i mean how to trust with low or high price?
prince_20003 said:"okk guys... after reading this all i am more concerned of after sales service of TE Regd. dealers (how TE Regd dealers help you when something goes wrong with parcel which you get, for e.g damaged product in transport,etc) or product failure during warranty period.... how do TE Regd dealers deal with you in such cases..... I want you guys share experiences in such situations......
Thankss"
prince_20003 said:@Lord Nemesis -- Thanks for such nice reply ....
anyways....... for materials failing within warranty period , whom shall i approach DEALER or direct to company ???? i mean who takes care of it.....
Warranty at the end of the day is handled by the manufacturer/distributor. Whether you want the dealer to act as an intermediary depends on the product. For most products you can go to the manufacturer/distributor directly as long as you have the proof of purchase (sale invoice). In many cases, it is the only way to go as the dealer himself recommends you to contact the manufacturer/distributor and often its the ideal solution as well. For example you may have bought a HDD from an online seller half way across the country because he has a better price than your local seller. If you need to avail warranty it will be faster and cheaper to give it to your local service center than sending it all the way to the seller.prince_20003 said:anyways....... for materials failing within warranty period , whom shall i approach DEALER or direct to company ???? i mean who takes care of it.....
DarkAngel said:If a product fails under warranty you should take it to the respective service center. If u are buying from a local dealer too the same applies. The max. he would do is provide you the service center address. Very few shops get the stuff from you pass it to service center and then again get it back from the service center for you.
In short, its you who should take care of your own stuff You should get a branded PC with onsite warranty if u need ppl to come to your house and repair/replace stuff for you.