****ing hell, if this is the RMA experience on a 14900k, that too in the States, I have no hope of them doing the right thing here.
Intel breaks silence on 13th and 14th-gen Raptor Lake desktop CPU instability issues
- Thread starter iPwnz
- Start date
But bhai, I think this info will eventually be out. Some whistle blower will leak this info for sure. We just need to wait, it is a matter of time before this gets out.
No it doesn't, cpu warranty is technically only void if it runs at a core frequency more than what it comes with to run as per official specs. As for ram warranty the whole point of buying "gaming ram/pro ram" etc is that they come with XMP profile which is basically "manufacturer certified overclocking profile" so running XMP is the officially approved version of ram overclocking. It is when ppl do manual ram overclocking by tweaking settings that technically voids the ram warranty as that is no longer XMP overclocking.
That would imply you will have to reapply any microcode updates if you change the board. I am not sure if it is volatile or not. I suppose they will never make it fully known as that would open up a Pandora's box i.e. hackers can reverse engineer it and use it to their advantage.
This is such a sad story to read through, and extremely scummy on that rep's part.Ah, my idea was microcode (or it's version number) does not exist physically on cpu, but in BIOS or OS.
It's loaded during boot time, CPU forgets the whole thing once system is shut down.
For those who are keen on RMA !!!
"Intel has denied two of my 14900K RMAs (instability) and stated they will confiscate or destroy them if I proceed with the warranty process."
I hope he reaches out to GN with this bit. If GN does pick this up, Steve will rip Intel a new one, that's for sure.
Yes, microcode is either loaded from BIOS or from OS, so both of those needs to be on latest patch level.
This is my hardwired understanding (knew about loading from BIOS by reading and checking intel website after your comment)... may be am wrong too.
@PunkX 75
In news, they are firing ~20K employees, so they may not care much about goodwill at this juncture. Which makes this look like a planned disruption. USA being USA, may be a class action suit and settlement for pennies is on the anvil.
The old news was 10000 employees over a period of time to save close to 10 Billion dollars. But now they will reduce the work-force by 15% and these is the latest News -
Intel shares slid as much as 20% in extended trading on Thursday after the chipmaker said it would lay off over 15% of its employees as part of a $10 billion cost-reduction plan and reported lighter results than analysts had envisioned.
The company also said that it will not pay its dividend in the fiscal fourth quarter of 2024 and that it will lower full-year capital expenditures by over 20%.
@Fenix
After Covid19 hectic season, firing employees was a trick used by many CEOs to hype up share prices, to show that they shed their excess baggage and company is lean and mean.
Those who can sense when Intel's shares hit the lowest price can mint money. Because for markets there, it's inevitable that Intel's share prices should re-bounce.
After Covid19 hectic season, firing employees was a trick used by many CEOs to hype up share prices, to show that they shed their excess baggage and company is lean and mean.
Those who can sense when Intel's shares hit the lowest price can mint money. Because for markets there, it's inevitable that Intel's share prices should re-bounce.
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Lay
True, over hiring and now firing. My company had 40000 employees, past six months, we have been trimmed down to 23000.
We're talking CPU warranty here. Please go through the terms carefully.
Stronk
Adept
While this is true, there is no way (at least yet) for Intel to tell whether one was using RAM at XMP, overclocked or stock speeds. As long as the person trying to file a warranty claim doesn't mention it, it should be fine.
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What's the confusion? Refer this:
If there's no damage, Intel can't tell if you've been OCing or not. Unless you admit it.
Another source
- The memory controller is in the CPU
- To run it faster, you need to increase voltage
- XMP or not, increasing voltage or controller speed above 3200 for DDR4 is overclocking, which will void the CPU warranty, see first point
If there's no damage, Intel can't tell if you've been OCing or not. Unless you admit it.
Another source
Stronk
Adept
And the funniest thing (for me) is that the earnings call didn't even mention these ongoing issues with 13th and 14th gen chips. Which means that in the grand scheme of things, these problems are probably way down on the list of things Intel management is currently worried about. Their huge cash reserves have also been fast depleting for the last 5 years or so and without a solid product soon, they might actually be in deep trouble - this is assuming that the US government doesn't just bail them out since they recently got subsidies anyway (despite which they laid off at least 19000 people).
On a related note, as a fresher seeking full-time employment (for almost half a year now) in the current US job market - which is already messed up beyond belief - it is not great to know that there are now at least 19k more people, with far greater qualifications than me, also vying for jobs in the same market
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If in US then -
abingtonlaw.com
I dream of a day where we are able to do the same here.
Intel Processor Instability Issues Class Action Lawsuit Investigation 2024 | JOIN TODAY
Intel Processor Instability Issues Class Action Lawsuit Investigation Re: Instability Reports on Intel Core 13th and 14th Generation Desktop Processors.
abingtonlaw.com
Darth Vader
Adept
Puget Systems POV:
www.pugetsystems.com
Puget Systems' Perspective on Intel CPU Instability Issues
You may have heard about instability issues with Intel Core 13th and 14th Gen desktop processors. The issue has been gaining more attention as time goes on. I am posting to share what we've experienced here at Puget Systems, and what we're doing about it.
www.pugetsystems.com
XMP profile loaded by ram manufacturer is designed to run at default ram voltage of 1.5v else it wouldn't be covered under the ram warranty (aka manually tweaking parameters to overclock ram instead of using pre-loaded xmp profile values). If ram manufacturers themselves are guaranteeing the XMP profiles then I doubt using those XMP profile can possibly have any negative effect on processor health (assuming XMP values only with zero manual tweaking of parameters) or can even be detected if they were ever used with a processor.