Storage Solutions issue with ST3500320AS please help

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stackoverflow

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Hi,

I just got this new HDD , 7200.11 with 32 mb buffer

I downloaded the Seagate SeaTools diagnostic tool on this.

The HDD is not yet formatted.

The LONG GENERIC test in this tool is failing.

All the other tests are passing.

1. How much reliable is this seagate SeaTools?

2. Any other tool which I can use to see if everything is OK with this disk?

3. how to check if there are bad sectors?

4. Any other suggestions

Thanks.
 
Very Reliable

1. How much reliable is this seagate SeaTools?
Click to expand...

HD Tune for temps, SMART values and bad sector chaeck, HD Tach for benchmark.

2. Any other tool which I can use to see if everything is OK with this disk?
Click to expand...

Quick error scan with HD Tune

3. how to check if there are bad sectors?
Click to expand...

If U r facing lag, then make sure HDD is running in SATA2 mode (remove jumper) and in DMA 4 or 5 mode, not PIO mode, check device manager.

4. Any other suggestions
Click to expand...
 
thanks a lot for your reply.

the short device self test and short generic tests pass but long device self test and long generic test fails.

any idea why this could be happening?
 
Hello

I ran HDTune on the disk.

The benchmark test gave a read error midway.

Also error scan revealed a block to be unreadable.

Should I return this disk?

What are the options I have?

Rgds,
 
I bought this from a shop in SP road

Should I return to him and get a replacement or something else

RMA means should I return to seagate directly?

I am a newbie
 
call the dealer up and ask if he will help you rma it since it new. or u will have to then go to seagate to have it replaced
 
Thanks a lot to all.

I will try to replace thd HDD from the dealer.

THis HD is made in thailand.

is that OK?
What all tests should I run on the new drive?
 
stackoverflow said:
Thanks a lot to all.

I will try to replace thd HDD from the dealer.

THis HD is made in thailand.

is that OK?
What all tests should I run on the new drive?
Click to expand...
You probably got a defective piece.... I use Ontrack Easy Recovery Diagnostic Tools... on all my HDD.... They are not 100% but can do the job....
 
Hello all,

Got a new seagate HDD as a replacement from the dealer.

So for seatools has passed DST and generic tests.

Hope it runs fine.

Thanks a lot to all.
 
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