Storage Solutions Seagate RMA rocks

Status
Not open for further replies.
Right now, is the Seagate warranty for internal (7200.12) drives 3 years, or 5 ? Can't find info at the site.
 
i had issues with 500Gb Freeagent pro external HDD and got Seagate Extreme 1TB as a replacement as my 500gb was filled with Data and i was sad cos of the data loss, so they guess i was unhappy and replaced with 1TB
 
Ok so my friend got a conked 160GB 7200.10 drive as a replacement for a 7200.6 (IIRC) drive. The thing does not get powered. Talk of awesome customer services!

Have to shoot a mail to Accel Frontline separately concerning the matter.
 
@ Gannu

can you give me the email id of the person ya going to be contacting? i'v been using some india_cso or something like that and not getting anywhere with that person..

tks!
 
damn , now they stopped giving new drivers in RMA it seems , all drives in RMA carry certified repaired sticker now :@
 
any Updates??

can someone pl gimme the customer care or someone higher up's email Id? my drives have been going back and forth to the the rma center for the past 2 months :(

tks!
 
When will seagate start door-to-door rma like WD? My 1tb .11 developed a bucketload of bad sectors overnight :( The stupid service center in andheri is closed on saturdays! :@ Do they expect me to take a half day from work to rma the drive?

psst: Anyone from near andheri can help me rma? :ashamed:
 
^Damn does Accel have a branch in Mumbai? :O

Why the fcuk do they want me to send the drive all the way to Chennai damn it. I wouldn't bother anyway. It's my friend's drive after all. :P

But yeah about time they have some door-to-door pickup service.
 
first tell me...

how do you guys send for RMA ? I mean if there's a problem then only you go for it ?

or you just give it to them ? or is there a way to put bad sectors ?

I sent once coz Mine had bad sectors..but I got Re certified Fixed back :s ..
 
*phew*

Got a new Seagate 7200.10 ST3160815AS. 8MB cache as opposed to the previous 2MB ones. Not the certified repaired one. Finally Accel managed to send something which works.
 
Got my 80GB 7200.7 replaced to 80 gb 7200.10. Don't know how to check platters :P
But the new drive seems to be thinner than the previous one.
 
WD warranty is better for me as I live in a remote place. They have an option for sending the drives on a to-pay basis while I have to send the Seagate drives at my own cost. I recently RMAed one of my Raptors but unfortunately recieved the to-pay info only after I had shipped the drive. Just a few weeks earlier I had sent 3 drives and one external to Seagate at my own cost and didn't know WD takes care of the shipping too. Lesson learnt :P !

If anyone applies for WD RMA, wait for a day or two for their e-mail detailing the to-pay shipping options.

Btw, Seagate was quite prompt in the replacements :). No complaints there.

@coolraghav below:

I applied for RMA from their site and was given details of where and how to ship the defective drives.

I mean if there's a problem then only you go for it ?
Click to expand...

Obviously :P! About the re-certified thing, did that have bad sectors too or was it a functioning piece?
 
Oh naga.. you replied :D

erm but I heard people are going for RMA , just coz they want new drive... ?? how to do that ? lol

and yeash it was functioning piece after rma..
 
Status
Not open for further replies.
Top Bottom