The same happened in my case.
I guess if you're struggling to get them to pick up your drive, they send out a replacement before waiting to pick up or check the defective drive.
Don't forget to check warranty details of the replacement drive once you get it, since it most likely will be incorrect.
raksrules had also mentioned earlier in this thread that a CC rep told him they've started advanced replacements. Not sure if its true since they've not updated their website warranty policy, but I guess they are sort of doing that for select cases.
I guess if you're struggling to get them to pick up your drive, they send out a replacement before waiting to pick up or check the defective drive.
Don't forget to check warranty details of the replacement drive once you get it, since it most likely will be incorrect.
raksrules had also mentioned earlier in this thread that a CC rep told him they've started advanced replacements. Not sure if its true since they've not updated their website warranty policy, but I guess they are sort of doing that for select cases.