Well here is the statement i recieved from Antec distributors confiming the RMA procedure. Above is their reply and below is my enquiry regarding the RMA procedure. I even double checked the same and ran it through Antec before i went ahead with the deal. Antec promised a 15 days RMA period no frills attached. If you want i can post that too.
DEAR SIR,
WARRANTY IS THRU AND FROW PAID BY US,
WHEN EVER YOU HAVE RMA YOU JUST HAVE TO MAIL US AND BLUE DART WILL COLLECT PSU FROM YOUR END AND WE WILL PROVIDE YOU RMA FROM AHMEDABAD. THRU AND FROW COST WILL BE BARE BY US.
Regards,
Vitrag Bhandari. | Director,
Hdigital Lifestyle Pvt. Ltd.
FF/12 Vallabh Tower, | Opp. Swagat party Plot,
Bhuyang Dev Cross Road, | Memnagar Road,
Ahmedabad. | Gujarat - India.
(M) +91 9824499751 | (Office) 079 40052737
E mail:
siddharthxe@yahoo.com |
info@hdigitallifestyle.com |
Please don't print this email unless you really need to!
On 23-Apr-2011, at 1:48 PM, gurpr guru wrote:
Sir,
If you remember i had enquired about the Antec Truepower New 650w PSU, before i deposit the amount i would like to enquire about the procedure that will be adopted if by chance the PSU fails within the warranty period itself ?
Regards,
Gurpreet Singh
------- x -------
Coming back to topic, Well dealers are always happy to put the blame on someone else, in most cases being the distributor or the company itself, In one case involving me in this forum itself the moderator and the rules set out were to be blamed, and that is why i am saying that dealers are the bottleneck in most cases, not dissing everyone cos there are good and bad people in every field, some dealers can get a unit RMA'd faster than you could get it done via distributors, But still a huge huge majority of them are of the attitude that this is not our problem, no professionalism at all, no accountability, and ampful amount of excuses to cover it up. Hell !!! Amarbir while pushing me to buy the Corsair TX650w unit instead of TX650w version2 or HX650w (both of which were not in stock with him), told me that all these companies including Corsair, Antec( he clubbed Antec in this category when i cut him from the deal and went straight to the distributors) are low quality chinese units made in China and they just stamp it in India with Antec or whatever label, i mean how low can you go to get your motive straightened out, just shows how these people misguide a consumer to get their end of the fortune. (And it's a sorry state that this forum supports these dealers and does nothing to set the tone for some professional behaviour in here).
My thumb rule is if the dealer is misinforming you, stressing on a particular unit, ignoring you, not replying, quoting higher prices than others then it's better to look elsewere. Also if the behaviour Pre Sales is disappointing then don't even bother buying stuff from such delaers cos post sales is going to be a nightmare. Better yet cut the dealers where it is possible and go staright to the distributors, if they are also not good, try some other company, there is a plethora of options nowadays and one must support this competition cos in the end it is only going to benefit the end user, also this way dealers will also know that they need to be professional about the way they do business, (sorted Mr. Bhatia of PrimeABGB this way only when i bought the NZXT Phantom Cabinet from him)
Well some of the official dealers listed here in TE have been involved in an altercation with me within the short stay that i have been here and it's only gonna end in a war of words over here, so i am ending it here only. Although truth hurts and i intend to say it even if it rattles some nerves. PROFESSIONALISM is the order of the day and we as INDIANS collectively need to set the tone for that, no one individual can do it, all have to do their part in it.
On a last note in this thread, My recommendations still remain with first being buying a good 500 - 550w range PSU(even a 450w would suffice, but 500w is a safer bet), second being with the Antec TP650w. 750w is out of the question. I still wouldn't recommend the older Corsair TX650w unit, Version 2 is another story altogether, and i don't want to post as to WHY NOT the corsair TX650w, have already got into an argument with Amarbir from Lynx on the above topic and don't want to start it over here again, I believe it will only lead to more why and why not's, the prerogative now lies with the OP whether he decides to delve into the WHY and WHY NOT'S. I think ampful amount of information has been given in these few pages for the OP to decide for himself and land himself a good PSU provided he decides to use it, if he is still in doubt then this is my last reference quoted in this thread, you can check the following very recent thread to determine the kind of unit Antec TP650 is --> Antec Truepower TP-650W Good? - Overclock.net - Overclocking.net and this is a good starting point for WHY NOT of Corsair TX650w compared to Antec TP650whttp://www.overclock.net/power-suppl...x-5850s-2.html
Here's hoping that you decide well and it serves you well in the years to come and gives you your money's worth, cos in the end that's what matter the most, also thanks everyone for the healthy conversation. No Offence to Anyone, was just stating what i have gathered as experience over the past years.
Cheers !!
, and its one of the best too with 5 years warranty too. What more can you ask for (just forget the rear mounted 80mm fan 
